Senior Executive, Medical Records

Sunway Medical Centre; Seberang Perai; On-site; MYR 60,000 - 70,000; Full time

Job summary

A healthcare facility in Penang is seeking a Medical Records Department Leader to oversee daily operations. The role includes ensuring the accuracy and security of records, compliance with regulations, and supervising staff. Candidates should have a degree in Health Information Management and at least 3 years of experience in a medical records department, including 1 year in a supervisory role. Strong leadership and communication skills, as well as familiarity with EMR systems, are essential. The position offers opportunities to improve departmental workflows.

Qualifications

• At least 3 years working in a hospital Medical Records department, with 1 year in a supervisory role.
• Trained in ICD coding (diagnosis and procedures).

Responsibilities

• Lead and manage the daily operations of the Medical Records Department.
• Ensure all medical records are complete, accurate, secure, and accessible.
• Supervise staff scheduling, training, and performance.
• Ensure compliance with hospital policies and legal requirements.
• Oversee timely reporting of communicable diseases.
• Coordinate audits and quality improvement projects.

Skills

Strong leadership and people management

Knowledge of MOH, PDPA, and hospital accreditation standards

Good understanding of EMR systems and medical record handling

Proficient in Microsoft Excel, Word, and PowerPoint

Good communication and problem-solving skills

Education

Degree in Health Information Management / Record Management or related field

Job description

The Medical Records Department Leader will oversee daily operations, ensuring accurate, secure records and compliant workflows.

Job Scope

• Lead and manage the daily operations of the Medical Records Department.
• Ensure all medical records (physical and electronic) are complete, accurate, secure, and easily accessible to authorized personnel.
• Supervise staff scheduling, training, and performance.
• Ensure compliance with hospital policies, MOH guidelines, and legal requirements.
• Oversee timely reporting of communicable diseases and medical documentation.
• Coordinate audits and quality improvement projects.
• Liaise with IT on Electronic Medical Records (EMR) system matters.
• Monitor department costs and vendor contracts.
• Provide excellent customer service and manage feedback or complaints.

Job Requirements

• Education: Degree in Health Information Management / Record Management or related field.
• Experience: At least 3 years working in a hospital Medical Records department, with 1 year in a supervisory role.
• Certifications: Trained in ICD coding (diagnosis and procedures).
• Skills:
  • Strong leadership and people management.
  • Knowledge of MOH, PDPA, and hospital accreditation standards.
  • Good understanding of EMR systems and medical record handling.
  • Proficient in Microsoft Excel, Word, and PowerPoint.
  • Good communication and problem-solving skills.