Outlet Crew

Happy Fish Swim School; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading swim school in Shah Alam is seeking an Outlet Crew Member who loves working in a friendly family environment. The role includes providing excellent customer service, maintaining a clean and cheerful space, and assisting with daily operations. Ideal candidates must communicate well in English, Mandarin or Bahasa Malaysia, and enjoy interacting with children. The position offers growth opportunities and various benefits within a supportive workplace.

Benefits

Sales, Target and Renewal Incentives

EPF & SOCSO

Medical Claim

Training provided

Performance Bonus

Company Trip

Fun, casual, and supportive working environment

Opportunities to grow within a leading swim school

Qualifications

• Fresh graduates are encouraged to apply.
• Must possess a friendly and helpful personality.
• Strong communication skills are essential.

Responsibilities

• Provide warm, friendly customer service.
• Maintain cleanliness of the branch.
• Assist with class coordination and daily routines.

Skills

Communication in English, Mandarin or Bahasa Malaysia

Customer Service Orientation

Teamwork

Multitasking

Education

Certificate / Diploma

Job description

About the job

Are you friendly, responsible, and love working in a family-friendly environment? Join us at Happy Fish Swim School as an Outlet Crew Member and help create a welcoming and safe space for our little swimmers and their families!

Work Venue: Sunsuria Forum Mall (Setia Alam)

Hours: A (9.30 AM - 6.30 PM) B (11.30 AM - 8.30 PM)

Schedule: 2 days off on weekday

Requirements

• Able to communicate well in English, Mandarin or Bahasa Malaysia.
• Candidate possesses at least a Certificate / Diploma or above.
• Fresh graduates are also encouraged to apply.
• Friendly and helpful personality – love meeting people!
• A tidy and meticulous person.
• Caring, loving and willing to work with children and toddlers.
• Strong communication skills and teamwork.
• Multitasking.

Responsibilities

• Provide warm, friendly customer service to all visitors and students.
• Maintain cleanliness and tidiness of the branch (changing rooms, reception).
• Support front desk operations (attendance tracking, admin tasks, etc.).
• Assist with class coordination and daily branch routines.
• Report and elevate any issues or emergencies to the Branch Manager.
• Ensure a clean, cheerful, and well‑organised learning environment.

Benefits

• Sales, Target and Renewal Incentives
• EPF & SOCSO
• Medical Claim
• Training provided
• Performance Bonus
• Company Trip
• Fun, casual, and supportive working environment
• Opportunities to grow within a leading swim school