KYC Onboarding Analyst

Royal Bank of Canada; Putrajaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A major financial institution in Putrajaya is seeking a full-time Operations Associate to support client onboarding and maintain compliance with KYC/AML processes. Candidates should have a degree and at least 1-2 years of relevant experience in financial operations. The role involves developing operations controls and providing expertise to internal clients, with opportunities to work in a dynamic, global environment. Flexibility to adapt to shifts is necessary according to the 24/5 business model.

Qualifications

• Minimum 1–2 years experience in AML & CLMG-KYC Operations within a financial institution.
• Good understanding of AML & CLMG-KYC operations and related regulatory requirements.
• Sound capital markets product knowledge and regulatory requirements governing KYC/AML.
• Previous account opening/settlement instructions maintenance experience.
• Ability to adapt to shift work supporting a 24/5 global business model.

Responsibilities

• Support timely onboarding and maintenance of all clients while maintaining data integrity.
• Create and maintain client reference data and ensure database consistency.
• Maintain understanding of KYC/AML processes and improve procedures.
• Assist with integration into local operations model and the global support model.
• Develop and document operations controls and work processes.

Skills

Active Learning

Adaptability

Business Appraisals

Critical Thinking

Customer Service

Decision Making

Effectiveness Measurement

Operational Delivery

Process Improvements

Education

Education to degree standard preferred

Job description

Job Description

• Support timely onboarding and maintenance of all clients across all relevant platforms while maintaining data integrity.
• Create and maintain client reference data and ensure consistent, controlled database.
• Maintain strong understanding of KYC/AML processes and work with CLMG teams for continuous improvement of procedures.
• Assist integration into local operations model and the global “follow the sun” support model; provide end‑of‑day handover.
• Develop and document operations controls and work processes; identify root causes of CLMG‑KYC operations problems and implement improvement initiatives.
• Provide subject‑matter expertise to internal clients, development groups, and Operations Engineering; conduct UAT testing for application enhancements.
• Produce weekly MI reporting, analyze data, keep up to date with industry standards, and maintain relationships with key departments.

Qualifications

• Education to degree standard preferred.
• Minimum 1–2 years experience in AML & CLMG‑KYC Operations within a financial institution.
• Good understanding of AML & CLMG‑KYC operations and related regulatory requirements.
• Sound capital markets product knowledge and regulatory requirements governing KYC/AML.
• Previous account opening/settlement instructions maintenance experience.
• Ability to adapt to shift work supporting a 24/5 global business model (Asian time zone, Sydney start of day).
• Experience covering public holidays for APAC regions when required.

Job Skills

• Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements.

Additional Details

• Address: PERSIARAN IRC 2, IOI RESORT CITY, IOI CITY TOWER ONE, PUTRAJAYA, Malaysia.
• Working hours: 8:30 am‑5:30 pm (40 hrs/week).
• Employment type: Full‑time, Regular; Platform: CAPITAL MARKETS.
• Location: APAC.

EEO Statement

Inclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Note

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