Call Center jobs in Malaysia
Multilingual Customer Support Pro: Inbound & Multichannel
UNITY MOMENTUM SDN BHD
Mandarin Interpreters - (Work from home- Immediate joiners)
IntouchCX
Japanese Speaking Customer Support, Cyberjaya (23270)
SRM
Malaysia | Customer Service Representative (N1/N2/Native Japanese Speakers) | BPO - Call Center[...]
Majorel
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TopNotch HR Consulting Firm
Airlines Mandarin Customer Service - Urgent Hiring
IGT Solutions
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Scicom (MSC) Berhad
Japanese Speaking Accounts Receivable & Inter-Companies Reconciliation Analyst, KL(22658)
SRM
Call Center Telemarketer
First Class Advisory (M) Sdn Bhd
Mandarin Insurance Telemarketer — High-Earning Potential
AIA
Call Center Representative (Attractive commission)
AIA
Software Tester Engineer – MRO AMS
Huawei Technologies
Call Center Officer cum Telemarketers
Enzo Consortium Health House
Insurance Service Desk Pro — First-Contact Support
Chubb Insurance
Call Center Officer cum Telemarketers
Lavmor Kangar Branch
Call Center Officer & Telemarketer - Office Role, Learn
Lavmor Kangar Branch
Technical Support (Live Chat) – IoT & After-Sales
DM Dasher
Multilingual Airline Customer Care Specialist
FastJobs
Multilingual Customer Support Pro: Inbound & Multichannel
Job summary
A leading customer support company in Rawang seeks a full-time customer service representative to provide high-quality support. The role involves handling various inquiries predominantly via phone, email, and live chat. Candidates must have at least 1 year of experience in a call center, possess a diploma or higher, and be fluent in Mandarin, English, and Malay. The position offers benefits such as EPF and SOCSO contributions, an annual bonus, and a supportive working environment.
Benefits
Qualifications
- Minimum 1 year of Customer Service experience, preferably within a call center environment.
- Strong communication and problem-solving skills.
- Good communication skills in Mandarin, English and Malay.
Responsibilities
- Respond to incoming calls, emails, and chats promptly and professionally.
- Identify customer needs, clarify complex information, and provide effective solutions.
- Develop sustainable relationships to engage customers and ensure satisfaction.
- Maintain strict customer confidentiality and protect sensitive information.
- Meet or exceed qualitative and quantitative targets.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.