Call Center à Malaisie
Call Center QA Training Lead (Mandarin/English)
Teleperformance
Contact Centre Recruiter
Mission Consultancy Services
Customer Service Representative (Japanese Speaker)
Hunters International Sdn Bhd
Customer Success Specialist (Japanese Speaking (Non- Native)
Recruitify
Découvrez plus d’offres que n’importe où ailleurs. Trouvez plus de postes maintenantData Center After-Sales Engineer - Global Support
Hirehub Management Sdn. Bhd.
Banking Customer Service Agent - 6-Month Contract
Career International FOS
Entrez en contact avec des chasseurs de têtes pour postuler à des offres similairesSenior Multichannel Customer Care Specialist
Prudential Assurance Malaysia Berhad
Bilingual Call Center QA Analyst – Malay & English
Teleperformance
Quality Team Lead – BPO Excellence & Coaching
Teleperformance
WFM Real-Time Analyst: Optimize Call Center Performance
Teleperformance
KL Hybrid Remote Recruiter Qualifier – User Studies
Voxelmaps
Cybersecurity Support Engineer (FortiSASE) - Malaysia
Fortinet
Customer Service - Airlines (Italian speaker)
Hunters International Sdn Bhd
Customer Service - Airline (German speaker)
Hunters International Sdn Bhd
Customer Service (Korean Speaker)
Hunters International Sdn Bhd
Customer Service Specialist
Hunters International Sdn Bhd
Customer Service (Spanish Speaker)
Hunters International Sdn Bhd
Content Moderator
Hunters International Sdn Bhd
Customer Service (German Speaker)
Hunters International Sdn Bhd
Technical Support Executive - Mandarin Speaker - Ara Damansara
Arvion Services
Executive - Technical Support
Scicom MSC Berhad
Call Center QA Training Lead (Mandarin/English)
Résumé du poste
An established industry player is seeking a dedicated Quality Assurance professional to enhance call center operations. This role involves analyzing recorded conversations, making strategic recommendations, and ensuring high-quality performance through effective evaluations. You will be at the forefront of identifying training needs and delivering insightful reports that drive improvements. If you are proficient in Mandarin and English and have a passion for quality assurance, this is a fantastic opportunity to make a significant impact in a dynamic environment.
Qualifications
- Minimum 1 year experience as QA in a call center.
- Proficiency in Mandarin and English required.
Responsabilités
- Conduct evaluations to identify areas of improvement.
- Monitor and analyze trainees’ performance and trends.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.