Telemarketing Executive

Abang Usedcar; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A fast-growing automotive company in Kuala Lumpur is looking for a motivated Telesales Executive to enhance customer relationships and drive business growth. Responsibilities include responding to inquiries, maintaining customer information, and ensuring satisfaction. The role offers training, profit sharing, and compliance with labor laws, making it an exciting opportunity for individuals who thrive in a dynamic, inclusive environment. If you're ready to make an impact, apply today.

Benefits

Profit sharing

Comprehensive training

EPF+SOCSO

Annual and medical leave

Qualifications

• Ability to handle customer inquiries efficiently and promptly.
• Maintain a positive and professional attitude towards customers.
• Commitment to company values and processes.

Responsibilities

• Handle and respond to customer enquiries efficiently.
• Maintain accurate information of customer interactions.
• Deliver customer satisfaction through excellent service.

Skills

Customer service

Communication skills

Problem-solving

Adaptability

Empathy

Job description

Abang UsedCar Sdn Bhd is a fast pace company that are expanding rapidly now. We are specialist in pre-owned cars and are creating something unique towards the market.

We are looking for a highly motivated and target driven Telesales Executive to be part of our team. You'll play a crucial role in driving the company growth together.

What do we need from you?

• Handles and responds to customer enquiries efficiently and promptly
• Ensures all customer inquiries are been answered
• Maintains a positive, empathetic and professional attitude towards customer
• Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
• Resolves customer requests and problems by making appropriate changes based on company's processes and procedures, as well as terms and conditions
• Keeps updated with company procedures and processes
• Shares customer feedback with relevant departments for further improvements
• Deliver customer satisfaction through excellent service quality with required service level to meet the goals and objectives
• Solve problems and analyze accurately with appropriate speed
• A demonstrated commitment to the call center values
• Adaptable, with high tolerance level and ability to handle various changes and needs of operations
• Ensure diligent follow up and fulfill promises made to customer / internal functions
• Establish and maintain good relationships with customers

What will you get when you join us?

• Profit sharing will be compensate towards your project if the project is outstanding and create a positive branding awareness
• To ensure you onboard successfully with us, comprehensive training will be provided for you
• EPF+SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Additional Benefits

• Personal career development, a career we will build together along
• We are committed to fostering a diverse and inclusive workplace where all employee can thrive and contribute to success

So if you are ready to join a dynamic team, i encourage you to explore our current job and submit your applications today.

Together we can make a meaningful impact and archieve great things.

Click the application link below, we will talk soon. Lets build this together

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