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Business jobs in United States

Lead Agent - Ocean Export Customer Service

Lead Agent - Ocean Export Customer Service
Expeditors
Bayan Lepas
MYR 30,000 - 60,000
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Global Management Trainee -2025

Global Management Trainee -2025
CoinMarketCap
Penang
MYR 100,000 - 150,000

Project Manufacturing Manager (PMM)

Project Manufacturing Manager (PMM)
TechnipFMC plc
Johor Bahru
MYR 150,000 - 200,000

Sales Consultant

Sales Consultant
Aspen Group Malaysia
Penang
MYR 150,000 - 200,000

Senior Application Maintenance Support

Senior Application Maintenance Support
Sperton Global AS
Kuala Lumpur
MYR 60,000 - 100,000
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Voice & Imaging Support Engineer

Voice & Imaging Support Engineer
Sperton Global AS
Kuala Lumpur
MYR 48,000 - 72,000

Network Development and Training Manager

Network Development and Training Manager
Career Horizons
Kuala Lumpur
MYR 30,000 - 60,000

Telemarketing Executive (Mandarin Speaker)

Telemarketing Executive (Mandarin Speaker)
Career Horizons
Petaling Jaya
MYR 100,000 - 150,000
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Assistant Manager - Technology Standards and Policies

Assistant Manager - Technology Standards and Policies
Genting Malaysia
Kuala Lumpur
MYR 48,000 - 72,000

Reconciliations Analyst

Reconciliations Analyst
FNZ
Kuala Lumpur
USD 30,000 - 70,000

Planning Clerk

Planning Clerk
Masimo
Pasir Gudang
MYR 150,000 - 200,000

Production Engineer

Production Engineer
JACOBS DOUWE EGBERTS
Masai
MYR 30,000 - 60,000

Be proactive - Lead Buyer opportunities in KL

Be proactive - Lead Buyer opportunities in KL
SBM Offshore
Kuala Lumpur
USD 60,000 - 120,000

Senior Officer/Manager, Personal Wealth Executive, PFS, Bentong Branch (Pahang)

Senior Officer/Manager, Personal Wealth Executive, PFS, Bentong Branch (Pahang)
UOB
Bentong
MYR 150,000 - 200,000

Relationship Manager

Relationship Manager
UOB
Puchong
MYR 100,000 - 150,000

Sales Executive, Telesales, PFS

Sales Executive, Telesales, PFS
UOB
Kuala Lumpur
MYR 100,000 - 150,000

Hydroprocessing Process Specialist

Hydroprocessing Process Specialist
ExxonMobil
Kuala Lumpur
MYR 100,000 - 150,000

Personal Banker

Personal Banker
UOB
Petaling Jaya
MYR 100,000 - 150,000

Personal Banker

Personal Banker
UOB
Kluang
MYR 100,000 - 150,000

Mortgage Specialist

Mortgage Specialist
UOB
Kepong
MYR 30,000 - 60,000

Personal Banker, Puchong, PFS

Personal Banker, Puchong, PFS
UOB
Puchong
MYR 30,000 - 50,000

Personal Banker

Personal Banker
UOB
Puchong
MYR 30,000 - 60,000

Personal Banker

Personal Banker
UOB
Kuantan
MYR 30,000 - 60,000

Application Engineer (Electrical)

Application Engineer (Electrical)
Rolls-Royce
Kuala Lumpur
MYR 60,000 - 100,000

Personal Wealth Associate/ Executive, Nationwide

Personal Wealth Associate/ Executive, Nationwide
UOB
Kuala Lumpur
MYR 30,000 - 60,000

Lead Agent - Ocean Export Customer Service

Expeditors
Bayan Lepas
MYR 30,000 - 60,000
Job description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Job Description
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Track and trace shipments as required
  • Utilize Process Monitors and Workflows on a daily basis
  • Ensure timely movement and delivery of freight to customers
  • Ensure documents are timely sent to customers or brokers for customs purposes
  • Ensure accurate and timely client invoicing
  • Interact with our customers in arranging their shipments, exceeding customer service expectations
  • Build and maintain strong relationships with vendors (Ocean carriers, trucking companies, and others)
  • Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed
  • Work with sales, customer retention and development, and account management to maintain and develop relationships with current customers, and to develop and bring new customers into the department
  • Obtain updated rates and sailing schedules from carriers and co-loaders and send it to regular customers regularly and as needed
  • Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
  • Perform Rates Analysis for service contracts rates to determine best possible cost and also service levels to the customers
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies/requirements.
  • Ensure all customers' standard operating procedures are followed and updated
  • Meet KPI standards, as per the company procedures
  • Oversee communications, timely responses to emails and requests (internal and external)
  • Take up additional tasks and responsibilities as and when required to meet the Department’s needs
Qualifications
  • Candidate must possess at least a Diploma, Bachelor's Degree or equivalent.
  • At least 1 to 2 years of related working experience in a similar position.
  • Understanding of transportation documentation and terms is a plus.
  • Good knowledge of computer and MS Office applications.
  • Good command of written and spoken English.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results.
  • Proactive, strong organizational skills.
  • Strong desire to learn.
Additional Information

Expeditors offers excellent benefits:

  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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