Sales Coordinator

Asian NDK Crystal; Selangor; On-site; MYR 36,000 - 50,000; Full time

Job summary

A growing sales firm in Malaysia is seeking a Sales Coordinator to support the sales team through managing schedules and ensuring customer satisfaction. The role requires a minimum of 2 years of sales experience and strong organizational, communication, and problem-solving skills. Proficiency in Microsoft Word and Excel is essential. This position plays a critical role in coordinating sales activities, assisting with customer inquiries, and managing order submissions.

Qualifications

• Minimum 2 years experience in Sales.
• Experience as Sales Coordinator or in administrative roles is an advantage.

Responsibilities

• Support the sales team by managing schedules and coordinating activities.
• Input customer orders and ensure accuracy for on-time delivery.
• Submit orders to the factory and follow up on production status.
• Handle urgent communications when sales representatives are unavailable.
• Respond to customer inquiries and assist with delivery arrangements.
• Coordinate with logistics teams for shipment arrangements.

Skills

Teamwork and leadership

Strong organizational skills

Problem-solving abilities

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Education

Diploma/degree in business, marketing, or a related field

Job description

Qualifications

• Diploma/degree in business, marketing, or a related field (preferred).
• Min 2 years experience in Sales
• Experience as Sales Coordinator or in an administrative roles is an advantage
• Good teamwork and leadership skills
• Strong administrative, organizational and problem solving abilities
• Proficient in Microsoft Word and Excel

Responsibilities

• Support the sales team by managing schedule, coordinating activities, and ensuring customer satisfaction through effective communication and administrative support.
• Input customer orders, ensure they meet requirements, and verify accuracy to support on-time delivery.
• Submit orders to the factory and follow up closely on production status
• Handle urgent calls, emails, and messages when sales representatives are unavailable.
• Respond to customer inquiries, communicate delays, arrange delivery dates, and assist with scheduling marketing activities.
• Coordinate with logistics teams to arrange shipments, and follow up on delivery status.