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PERSOL
Business Analyst
Job summary
A tech consulting firm in Kuala Lumpur seeks a Business Analyst responsible for translating business needs into structured requirements and facilitating communication with technical teams. Candidates should have a minimum of 2 years' experience in IT services and strong exposure to Microsoft technologies such as Azure and Dynamics 365. This role emphasizes ownership, analytical skills, and effective communication in complex project environments.
Qualifications
- Min 2 years’ experience as a Business Analyst in IT services or consulting.
- Strong exposure to Microsoft technologies like Azure, Microsoft 365, and Dynamics 365.
- Ability to translate business needs into structured requirements.
Responsibilities
- Work closely with Project Managers and Tech Developers.
- Translate business needs into clear, structured requirements.
- Facilitate walkthroughs and sign-offs with technical teams.
- Support user training and go-live readiness.
Skills
Turn Complexity into Clarity. Turn Needs into Outcomes.
At AGTIV, Business Analysts (Functional Consultant) own the journey from business requirements to real outcomes, working closely with tech developers and our customers’ teams, every step of the way.
- Work closely with Project Managers, Tech Developers, and customer stakeholders
- Translate business needs into clear, structured requirements and user stories
- Produce functional specs, process flows, and system workflows
- Facilitate walkthroughs, reviews, and sign-offs with technical teams
- Support sprint planning, timelines, and delivery coordination
- Track progress, dependencies, and risks; resolve issues early
- Plan and execute system testing and UAT; validate delivered solutions
- Support user training, go-live readiness, and adoption
- Identify system and process improvement opportunities
- Min 2 years’ experience as a Business Analyst in the IT services / consulting environment
- Strong exposure to Microsoft technologies: Azure, Microsoft 365 / Office 365, SharePoint, Dynamics 365
- Strong analytical mindset — able to break down complex needs into actionable insights
- Clear communicator who can explain concepts to both technical and non-technical audiences
- Comfortable working cross-functionally in fast-moving, evolving project environments
- Takes ownership, follows through, and looks for solutions (There’s Always A Way)
- Supports teammates and mentors juniors (Never Walk Alone)
- Curious, adaptable, and always learning (Shoshin Mindset)
- Client-focused, but not client-controlled
- Calm and structured within ambiguity
- Detail-oriented without losing sight of the big picture
- Able to balance business goals, technical realities, and delivery constraints
If you enjoy bringing clarity into complexity, take ownership instead of passing problems, and keep pushing one degree more — AGTIV may be the place for you.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.