Bank jobs in Malaysia

The Coffee Bean & Tea Leaf – Batu Pahat, Johor

Previous experience as a Barista or in a similar customer service role is preferred, however not required, as training will be provided in our Barista Academy. Ability to work in a fast‑paced environment while maintaining attention to detail and quality. Excellent communication and interpersonal skills. Ability to work well both independently and as part of a team. Flexibility to work various shifts, including weekends and holidays.

• Previous experience as a Barista or in a similar customer service role is preferred, however not required, as training will be provided in our Barista Academy.
• Ability to work in a fast‑paced environment while maintaining attention to detail and quality.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work well both independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

• Previous experience as a Barista or in a similar customer service role is preferred, however not required, as training will be provided in our Barista Academy.
• Ability to work in a fast‑paced environment while maintaining attention to detail and quality.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work well both independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

• Be a World Class Barista (& Tearista!) serving our amazing customers. You bring the passion, we provide the training, and you share the best specialty coffee & tea with the customer.
• Guide customers through their coffee & tea experience from beginning to end providing exceptional customer service.
• Serve a full range of products from our famous beverages to delicious food and beautiful merchandise.
• Create meaningful moments – share your knowledge, our heritage, and our sustainability practices with customers.
• Handle cash transactions honestly, efficiently, and accurately.
• Care about the safety & health of our Brew Crew and customers.
• Take pride in the appearance of your café, maintaining a clean and organized environment, in accordance with health and safety regulations.

• Maintain a profitable, reputable café that handles cash transactions honestly, efficiently, and accurately.
• Assist in the supervision of the profitable café.
• Assist the Café & Assistant Manager in planning and executing all sales promotions effectively and efficiently.
• Maintain an efficient, friendly service standard at all times.
• Politely answer the telephone and respond to customer questions.
• Respond proactively to prevent and resolve customer service situations.
• Handle all drink and food items during preparation safely.
• Sell and serve baked goods and miscellaneous food items to customers.
• Verbally receive and call back customer orders in a friendly manner.
• Meet and exceed sales targets and surpass customers’ expectations on each occasion.
• Complete daily reports as assigned.
• Inform the Café Manager / Assistant Manager of any operational inconsistencies.
• Maintain acceptable amounts of coffee, baked goods and supplies for the bar.
• Order baked goods, coffee and supplies when needed.
• Perform opening and closing duties.
• Report all employee accidents to the Café Manager / Assistant Manager and complete all personnel forms when necessary.
• Report potential safety hazards to Café Manager / Assistant Manager.
• Restock shelves when necessary.
• Clean the bar area, floor, grinders, take out trash, etc. routinely.
• Takes bank deposit to the bank and brings change back if necessary.
• Motivate & develop crews, assist in the training of new employees, delegate duties, lead by example, and maintain consistent quality products.
• Assist in educating all Brew Crews on all products and services, maintain the highest quality standards, and enforce SOPs on all drink and gourmet items.
• Follow guidelines on music, keep all tables cleared of trays and used utensils or cups, keep all floors dry & free of litter, and maintain a clean, well‑merchandised café.

• World Class training in our Malaysia Barista Academy
• Competitive salary
• Performance & attendance bonuses
• Brew Crew discounts
• Career journey with individual development plans
• Flexible working hours
• Medical benefits
• Friendliness – we go above and beyond in everything we do. Friendliness and customer‑centricity is embedded in our culture.
• Respect – we are inclusive and honour each other’s values, opinions, and diversity.
• Ownership – we take ownership and accountability for our individual, team and business results, every day.
• Teamwork – as a team, we collaborate, innovate, and leverage our diverse strengths to grow the business.
• Honesty – we live up to the highest levels of integrity by being truthful and transparent with each other, the business and ourselves.