Ai-Jobs in Malaysia

TopNotch HR Consulting Firm – Kuala Selangor, Selangor

The position will be reporting to the Finance SSC OTC Process Lead and shall be responsible for supporting (i) OTC AR, (ii) Master Data Management, and (iii) Concur claims and fraud checks related activities.

Key accountabilities include ensuring service delivery in accordance with SLAs/KPIs and the accuracy of data management.

• Provide support to the Accounts Receivable Team in delivering a professional and consistent service to stakeholders, resolving inquiries related to the Accounts Receivable function and enhancing the effectiveness of the team.
• Ensure compliance to key controls within the Accounts Receivable Team processes.
• Assist in identifying and supporting changes in systems and processes.
• Generate periodic performance reporting to ensure adherence to Service Level Agreements and monitoring of Key Performance Indicators.

• Review, verify, and update supplier details in the MSI, approve suppliers, and document approvals in a GSheet for further action by Master Data Management.
• Support the creation, updating, and maintenance of master data in Oracle for vendors, customers, intercompany, and bank records.
• Ensure proper documentation of changes made to master data and compliance with key controls within the master data processes.
• Support operations in identifying areas for process optimization and conduct quality reviews to ensure adherence to defined policies and procedures.
• Assist in identifying and supporting changes in systems and processes.
• Monitor related Key Performance Indicators and ensure timely resolution of all operational performance measurement issues to maintain Service Level Agreements.
• Back up team members where applicable.
• Execute ad hoc assignments and additional scope as required.

• Manage the processing of company expense claims, ensuring all claims comply with company policies and legal regulations.
• Prepare and reconcile bank and payment files.
• Leverage AI tools to conduct regular checks on flagged claims, prevent false positives, analyze data, and provide actionable insights.
• Act as the primary point of contact for resolving expense-related queries.
• Extract and compile necessary reports as required by stakeholders.