IT Manager

PHONGSAVANH GROUP (MALAYSIA) SDN. BHD.; Selangor; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading technology solutions provider in Malaysia is looking for an experienced IT Software Manager to set up their new IT Shared Service Center. This strategic role involves managing ERP and AI systems, overseeing IT governance and architecture, and ensuring data integration across systems. The ideal candidate should have a Bachelor’s Degree in IT or Computer Science, along with at least 5 years of relevant experience. Strong knowledge of SAP, Oracle, and Dynamics is essential, along with project management skills.

Qualifications

• Minimum 5 years in ERP implementation, enterprise systems management, or digital transformation.
• Experience in SSC or multi-unit centralised IT operations is an advantage.
• Project Management or ERP certifications are a plus.

Responsibilities

• Lead the setup of the SSC’s IT architecture and governance.
• Manage and implement major ERP and AI systems.
• Oversee strong cross-system integration and data governance.
• Develop and test Business Continuity and Disaster Recovery plans.

Skills

ERP implementation

Digital transformation

System architecture

API integration

Database management

Education

Bachelor’s Degree in IT, Computer Science, or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

We are seeking an experienced and hands‑on IT Software Manager to lead the setup of our new IT Shared Service Center (SSC). This is a strategic, high‑impact role responsible for defining centralised IT governance, system architecture, and driving enterprise‑wide digital transformation.

Key Responsibilities

• Lead the setup of the SSC’s IT architecture, governance, security policies, and service delivery model.
• Manage and implement major ERP, AI systems (SAP, Microsoft Dynamics, Oracle) and others.
• Oversee CRM, HRMS, WMS, POS and ensure strong cross‑system integration and data governance.
• Plan and conduct SIT/UAT testing, go‑live activities, and change management.
• Develop and test Business Continuity & Disaster Recovery (BCDR) plans.
• Manage IT budgets, vendors, SLAs, and ensure reliable network/infrastructure performance.
• Act as the main liaison with Finance, HR, Operations, and other business units.

Requirements

• Bachelor’s Degree in IT, Computer Science, or related field.
• Minimum 5 years in ERP implementation, enterprise systems management, or digital transformation.
• Hands‑on experience with SAP, Oracle, or Microsoft Dynamics.
• Strong knowledge of system architecture, API integration, and databases (SQL Server/Oracle).
• Experience in SSC or multi‑unit centralised IT operations (advantage).
• Project Management or ERP certifications (PMP, PRINCE2, SAP, Oracle, Dynamics) are a plus.