Jobs at Zurich Insurance in Malaysia

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Client: KPMG UK

Location: England, United Kingdom

Job Category: Other

EU work permit required: Yes

4

08.05.2025

22.06.2025

Location: Edinburgh, London

Type: Full Time

Service Line: Customer, Ops & Infr

Contract type: Permanent

Job Title: Assistant Manager - Financial Services Operations (Insurance)

Base Location: London and Edinburgh plus network of 20 offices nationally: www.kpmg88careers.co.uk/experienced-professional/#LeBlender.OfficeLocations

The KPMG Financial Services Operations function is a cornerstone of our business. Operating from London and Edinburgh, we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as an Assistant Manager - Financial Services Operations?

To support the growth of our capabilities within the CO&I FS Ops team, we are recruiting Assistant Managers who can contribute significantly by combining industry understanding with transformation, reorganisation, and optimisation skills.

What will you be doing?

• Performing diagnostic analysis using analytical techniques on large operational transformation engagements.
• Service delivery in Digital Operations, including digital solutions and data and analytics.
• Facilitating client workshops to scope and design transformational solutions.
• Managing workstreams through all key stages of a transformation project, from diagnostic to implementation.
• Providing Programme/Project Management support, including reporting, RAID management, and general PMO tasks.
• Identifying, managing, and mitigating risks and issues throughout delivery.
• Developing and improving solutions, methodologies, and tools for world-class operating excellence.
• Contributing to proposition development and proposals/bids.

What will you need to do it?

• Knowledge of Insurance, Wealth, Pensions & Retail Investment markets in the UK and EU.
• Experience managing work streams or projects through all stages from initiation to implementation.
• Project Management skills, including governance, reporting, RAID, and client request monitoring.
• Strong Business Analyst skills, including documentation, process mapping, and conducting interviews/workshops.
• Expertise in core consulting methodologies: process mapping, business case development, strategy, and requirements gathering.
• Ability to use methodologies and tools to deliver operating excellence.
• Experience in problem-solving and designing solutions for user and business needs.
• Excellent presentation skills with an inspirational and collaborative style.
• Advanced knowledge of PowerPoint and Excel.