Senior Medical Underwriter

Zurich Insurance Company; Birmingham; Hybrid; GBP 40,000 - 55,000; Part time

Job summary

Zurich Insurance Company is seeking an experienced Medical Underwriter to join their team. This role involves assessing life and income protection applications, delivering excellent customer service, and supporting team members. The company offers flexible working hours, comprehensive training, and a diverse, inclusive team culture. Enjoy benefits like a pension scheme, private medical insurance, and annual bonuses.

Benefits

12% non-contributory pension scheme

Annual bonus

Private medical insurance

Qualifications

• Experienced medical underwriter in a protection or corporate environment.
• Knowledge of medical underwriting techniques and regulations.
• Awareness of the UK corporate risk market.

Responsibilities

• Make medical underwriting decisions in line with Zurich’s philosophy.
• Provide technical support and guidance to customers.
• Train and support junior underwriters.

Skills

Risk assessment

Decision-making

Attention to detail

Communication skills

Customer service

Education

CII Diploma in Underwriting

Job description

Social network you want to login/join with:

Working hours: This role is available part-time, job-share, or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow since then. To support our growth targets, we are seeking a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. Join a small, inclusive, and supportive Underwriting Team committed to your development. We offer opportunities such as supporting underwriters' training, mentoring, coaching, and specialist roles including vulnerable customers and hosting case clinics. Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.

What will you be doing?

• Make medical underwriting decisions for life and income protection within authority limits and in line with Zurich’s underwriting philosophy.
• Provide technical medical underwriting support and guidance to customers and distributors, ensuring excellent customer service.
• Train and support team members, including administrative staff and junior underwriters.
• Stay updated with medical underwriting philosophy considering experience and market conditions.
• Enhance process effectiveness and efficiency using best practices.
• Deliver against key business, team, and individual KPIs.
• Liaise with Medical Officers and reassurance companies.
• Maintain external distributor relationships.
• Handle queries and referrals within authority limits, analyzing risks to maintain standards.
• Identify process improvement opportunities.
• Ensure compliance and robust governance within the team.
• Share best practices and provide excellent service to customers and stakeholders.
• Contribute to a positive team culture with a 'can-do' attitude.
• Own workload and support colleagues to meet team objectives.

Who are we looking for?

• Experienced medical underwriter with protection or corporate environment experience.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting philosophy, techniques, regulations, and guidelines.
• Strong risk assessment and decision-making skills.
• Attention to detail and focus on quality.
• Excellent interpersonal and communication skills.
• Ability to build relationships with stakeholders at all levels.
• Passion for customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent preferred but not essential.

What will you get in return?

At Zurich, we offer a wide range of flexible employee benefits, including a 12% non-contributory pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are designed to fit your lifestyle and can be tailored throughout the year. For more information, follow the link about our benefits.

Who we are: Zurich aims to be a responsible, impactful business and the best global insurer. With over 55,000 employees in more than 170 countries, we are committed to sustainable impact, wellbeing, diversity, and development. We are proud of our community involvement, including our charitable arm, Zurich Community Trust, which has awarded over £90 million in grants and volunteer hours in the UK.

Our Culture: We value diversity and inclusion, creating a welcoming environment for all. We prioritize employee wellbeing and support continuous learning and community involvement. Join us to make a difference, be challenged, inspired, and supported. Love what you do. Work for us. #LI-Remote