Senior Medical Underwriter

Zurich Insurance Company; Royston; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading global insurer is seeking a Medical Underwriter committed to delivering exceptional customer service and effective risk assessment. The role involves making underwriting decisions, supporting team members, and improving processes within an inclusive Underwriting Team. Join Zurich to grow in a flexible working environment that values diversity and community.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible benefits tailored to needs

Qualifications

• Experienced medical underwriter, preferably in protection or corporate risk.
• Some awareness of the UK corporate risk market.
• Knowledge of underwriting philosophy and techniques.

Responsibilities

• Make medical underwriting decisions aligned with Zurich’s philosophy.
• Provide technical underwriting support and exceptional customer service.
• Monitor and suggest improvements to underwriting processes.

Skills

Risk assessment

Decision-making

Attention to detail

Interpersonal skills

Customer service

Education

CII Diploma in Underwriting

Job description

Working hours: This role is available on a part-time, job-share, or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity:

Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. We are seeking a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. Join a small, inclusive, and supportive Underwriting Team committed to development. We offer opportunities for training, mentoring, coaching, and specialist roles including vulnerable customers and case clinics. We support flexible working arrangements to find the best fit for our employees.

What will you be doing?

• Make medical underwriting decisions within authority limits, aligned with Zurich’s philosophy.
• Provide technical underwriting support and excellent customer service.
• Support and train team members, including administrative staff and junior underwriters.
• Stay updated on medical underwriting practices and market conditions.
• Improve processes using best practices.
• Meet key KPIs for business, team, and individual performance.
• Liaise with Medical Officers and reassurance companies.
• Maintain relationships with external distributors.
• Handle queries and referrals, assessing risk and maintaining standards.
• Monitor and suggest improvements to underwriting processes.
• Ensure compliance and governance across the team.
• Share best practices and deliver outstanding service.
• Support team culture and take ownership of workload.

Who are we looking for?

• An experienced medical underwriter, preferably in protection or corporate risk.
• Some awareness of the UK corporate risk market.
• Knowledge of underwriting philosophy, techniques, regulations, and guidelines.
• Strong risk assessment and decision-making skills.
• Attention to detail and focus on quality.
• Excellent interpersonal and communication skills.
• Ability to build relationships with stakeholders.
• Passion for customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent is preferred but not essential.

What will you get in return?

We offer a range of flexible benefits including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are designed to fit your needs and can be tailored throughout the year. Learn more about our benefits on our website.

Who we are:

At Zurich, we aim to be a responsible and impactful global insurer, creating a brighter future for our customers, employees, and the planet. With over 55,000 employees worldwide, we are committed to sustainability, wellbeing, diversity, and development. Join us to work in a dynamic environment that rewards creativity and initiative.

Our Culture:

We value community, diversity, and inclusion. We foster an environment where everyone feels welcome and respected, reflecting the diversity of our customers. We prioritize wellbeing and offer extensive training, volunteering, and community engagement opportunities. Our Zurich Community Trust has awarded over £90 million to UK causes.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. #LI-Remote

Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, visit our blog. Do not include bank or payment details when applying. All applications should be submitted via the 'Apply now' button. This job was created on 25/06/2025 by TN United Kingdom.