Senior Medical Underwriter

Zurich Insurance Company; Farnborough; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Zurich Insurance Company is seeking a Medical Underwriter to join their team in Farnborough. In this role, you will make underwriting decisions on life and income protection applications and provide support to customers and team members. The company offers flexibility in working hours, including part-time and remote options, alongside a comprehensive benefits package.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experienced medical underwriter with protection or corporate experience.
• Knowledge of underwriting philosophy, techniques, regulations, and guidelines.
• Ability to assess risk effectively.

Responsibilities

• Making medical underwriting decisions within authority limits.
• Providing technical support and guidance to customers.
• Training and supporting team members.

Skills

Attention to detail

Interpersonal skills

Communication skills

Risk assessment

Customer focus

Education

CII Diploma in Underwriting

Job description

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Working hours: This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. We are seeking a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development, offering opportunities such as training, mentoring, coaching, and specialist roles including vulnerable customers and case clinics. We support flexible working arrangements, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.

What will you be doing?

• Making medical underwriting decisions within authority limits and in line with Zurich’s philosophy.
• Providing technical support and guidance to customers and distributors, ensuring excellent service.
• Training and supporting team members, including administrative staff and junior underwriters.
• Staying updated with medical underwriting practices considering experience and market conditions.
• Enhancing process effectiveness and efficiency.
• Delivering against business, team, and individual KPIs.
• Liaising with Medical Officers and reassurance companies.
• Maintaining external distributor relationships.
• Handling queries and referrals, assessing risk, and maintaining standards.
• Monitoring processes for improvements.
• Ensuring compliance and governance.
• Sharing best practices and providing excellent service.
• Contributing to a positive team culture and supporting workload delivery.

Who are we looking for?

• An experienced medical underwriter with protection or corporate experience.
• Awareness of the UK corporate risk market.
• Knowledge of underwriting philosophy, techniques, regulations, and guidelines.
• Ability to assess risk effectively.
• Attention to detail and focus on quality.
• Strong interpersonal skills and team contribution.
• Ability to build relationships with stakeholders.
• Passion for customers and continuous improvement.
• Excellent communication skills.
• CII Diploma in Underwriting or equivalent preferred.

What will you get in return?

We offer a wide range of benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are flexible to suit individual needs. Learn more about our benefits on our website.

Who we are: Zurich aims to be a responsible, impactful, and leading global insurer. With over 55,000 employees in more than 170 countries, we focus on sustainable impact, wellbeing, diversity, and continuous development. We value creativity, initiative, and contributions, and encourage our employees to make a difference.

Our Culture: We promote diversity and inclusion, creating a welcoming environment for all. We are committed to fairness, well-being, and community involvement, including charitable activities through Zurich Community Trust. Join us to make a difference, be challenged, inspired, and supported. Love what you do. Work for us. #LI-Remote