Senior Medical Underwriter

Zurich Insurance Company; Barnard Castle; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Zurich Insurance Company is seeking an experienced Medical Underwriter to assess life and income protection applications. The role offers flexibility in working hours and includes making underwriting decisions while providing exceptional customer service. You will join a supportive team committed to training and development, ensuring compliance and governance.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Qualifications

• Experienced medical underwriter with protection or corporate experience.
• Knowledge of medical underwriting principles and regulations.
• Strong decision-making and judgment skills.

Responsibilities

• Making medical underwriting decisions within authority limits.
• Training and supporting team members.
• Optimizing processes for efficiency.

Skills

Risk assessment

Attention to detail

Interpersonal skills

Customer service

Education

CII Diploma in Underwriting

Job description

Social network you want to login/join with:

Working hours: This role is available part-time, job-share, or full-time basis. Our full-time hours are 35 hours per week.

Location: We’re flexible, and home working contracts are available.

Closing Date: Friday 6th June

The opportunity:

Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. To support our growth, we are seeking a Medical Underwriter with a passion for medicine and delivering exceptional customer service.

As a Medical Underwriter, you will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development, offering opportunities such as training, mentoring, coaching, and specialist roles.

Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.

What will you be doing?

• Making medical underwriting decisions within authority limits and in line with Zurich's philosophy.
• Providing technical medical underwriting support and guidance, ensuring excellent customer service.
• Training and supporting team members, including administrative staff and junior underwriters.
• Staying updated with medical underwriting practices considering experience and market conditions.
• Optimizing processes for effectiveness and efficiency.
• Meeting key business, team, and individual KPIs.
• Liaising with Medical Officers and reassurance companies.
• Maintaining relationships with external distributors.
• Handling queries and referrals, analyzing risk, and maintaining standards.
• Monitoring processes for improvement opportunities.
• Ensuring compliance and governance.
• Sharing best practices and providing excellent service to customers and stakeholders.
• Contributing to a positive team culture and supporting workload delivery.

Who are we looking for?

• An experienced medical underwriter with protection or corporate experience.
• Awareness of the UK corporate risk market.
• Knowledge of medical underwriting principles, regulations, and guidelines.
• Strong risk assessment, judgment, and decision-making skills.
• Attention to detail and focus on quality.
• Excellent interpersonal and communication skills.
• Ability to build relationships with stakeholders.
• Passion for customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent (preferred but not essential).

What will you get in return?

We offer a wide range of benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are flexible to suit individual needs. Learn more about our benefits here.

Who we are:

Zurich aims to be a responsible, impactful business and the best global insurer. With over 55,000 employees worldwide, we focus on sustainability, well-being, diversity, and development. We encourage involvement in volunteering and community activities, supported by our Zurich Community Trust, which has donated over £90 million in the UK.

Our Culture:

We value diversity and inclusion, fostering a welcoming environment for all. We prioritize well-being and offer extensive training and development. Join us to make a difference, be challenged, and grow.

#LI-Remote