Senior Medical Underwriter

Zurich Insurance Company; Buckingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Zurich Insurance Company is seeking an experienced Medical Underwriter to join their growing team. This role involves making underwriting decisions on life and income protection applications, providing excellent customer service, and supporting team members. With flexible hours and a variety of benefits, this position offers a supportive environment for professional development.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experience in a medical underwriting or corporate environment.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting principles and techniques.

Responsibilities

• Make medical underwriting decisions within authority limits.
• Provide technical support and guidance to customers.
• Support and train team members and junior underwriters.

Skills

Risk assessment

Decision-making

Attention to detail

Customer service

Interpersonal skills

Communication skills

Education

CII Diploma in Underwriting

Job description

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Working hours:

This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.

Location:

We’re flexible, and home working contracts are available.

The opportunity:

Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow since then. To support our growth targets, we are looking for a Medical Underwriter passionate about medicine and delivering exceptional customer service.

As a Medical Underwriter, you will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development, offering opportunities such as training, mentoring, coaching, and specialist roles including vulnerable customers and case clinics.

Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.

What will you be doing?

• Make medical underwriting decisions within authority limits, aligned with Zurich’s philosophy.
• Provide technical support and guidance to customers and distributors, ensuring excellent service.
• Support and train team members, including administrative staff and junior underwriters.
• Stay updated with medical underwriting practices considering market conditions.
• Enhance process effectiveness and efficiency.
• Meet key business, team, and individual KPIs.
• Coordinate with Medical Officers and reassurance companies.
• Maintain external distributor relationships.
• Handle queries and referrals, assessing risks and maintaining standards.
• Identify process improvement opportunities.
• Ensure compliance and robust governance.
• Share best practices within the team.
• Deliver outstanding service to customers and stakeholders.
• Contribute to a positive team culture with a proactive attitude.
• Own workload and support colleagues to meet team goals.

Who are we looking for?

• An experienced Medical Underwriter with protection or corporate environment experience.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting principles, techniques, regulations, and guidelines.
• Strong risk assessment and decision-making skills.
• Attention to detail and quality focus.
• Excellent interpersonal and communication skills.
• Ability to build and maintain stakeholder relationships.
• Passionate about customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent (preferred but not essential).

What will you get in return?

We offer a wide range of benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are flexible to suit individual needs. For more details, follow the provided link.

Who we are:

Zurich aims to be a responsible and impactful global insurer, creating a brighter future for customers, employees, and the planet. With over 55,000 employees across 170+ countries, we are committed to sustainability, wellbeing, diversity, and continuous development.

Our Culture:

We value community, diversity, and inclusion, striving to create a welcoming environment for all. We support wellbeing and development through various initiatives and charitable activities, including our Zurich Community Trust, which has awarded over £90 million in grants and volunteer support in the UK.

Make a difference with us. Be challenged, inspired, supported, and love what you do. Work for Zurich. #LI-Remote