Senior Medical Underwriter

Zurich Insurance Company; Swindon; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a leading insurance company as a Medical Underwriter, responsible for assessing life and income protection applications. With opportunities for professional growth, you’ll be part of a supportive team dedicated to delivering exceptional customer service and making impactful underwriting decisions. Flexible working arrangements are available.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible benefits tailored to lifestyle

Qualifications

• Experience as a medical underwriter with protection or corporate experience is essential.
• Strong risk assessment and decision-making skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Make medical underwriting decisions aligned with Zurich's philosophy.
• Train and support team members and junior underwriters.
• Identify process improvement opportunities.

Skills

Risk assessment

Decision-making

Interpersonal skills

Attention to detail

Education

CII Diploma in Underwriting

Job description

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Working hours: This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. We are seeking a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development, offering opportunities such as training, mentoring, coaching, and specialist roles. Flexible working arrangements are available, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.

What will you be doing?

• Make medical underwriting decisions within authority limits, aligned with Zurich’s philosophy
• Provide technical medical underwriting support and guidance to customers and distributors
• Train and support team members, including administrative staff and junior underwriters
• Stay updated with medical underwriting philosophy considering experience and market conditions
• Improve processes for effectiveness and efficiency
• Meet key business, team, and individual KPIs
• Collaborate with Medical Officers and reassurance companies
• Maintain external distributor relationships
• Handle queries and referrals, assess risks, and maintain standards
• Identify process improvement opportunities
• Ensure compliance and governance
• Share best practices and deliver excellent service
• Contribute to a positive team culture with a proactive attitude
• Own workload and support team delivery

Who are we looking for?

• An experienced medical underwriter with protection or corporate experience
• Awareness of the UK corporate risk market
• Knowledge of underwriting philosophy, techniques, regulations, and guidelines
• Strong risk assessment and decision-making skills
• Attention to detail and focus on quality
• Excellent interpersonal and communication skills
• Ability to build relationships with stakeholders
• Passion for customers and continuous improvement
• CII Diploma in Underwriting or equivalent (preferred but not essential)

What will you get in return?

We offer a wide range of flexible benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are designed to fit your lifestyle and needs.

Who we are: Zurich aims to be a responsible and impactful global insurer, creating a brighter future for customers, employees, and the planet. With over 55,000 employees worldwide, we are committed to sustainability, well-being, diversity, and continuous development.

Our Culture: We value community, diversity, and inclusion, and strive to create a welcoming environment for all. We support well-being, training, volunteering, and charitable activities, including our Zurich Community Trust, which has donated over £90 million in the UK.

Join us to make a difference, be challenged, inspired, supported, and love what you do. Work for Zurich. #LI-Remote