Senior Medical Underwriter

Zurich Insurance Company; Bournemouth; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading company in insurance, Zurich is seeking an experienced Medical Underwriter to join their growing team. This role combines technical underwriting decisions with customer service excellence, offering flexibility in working arrangements. Join a supportive team dedicated to delivering exceptional service while fostering your professional growth.

Benefits

12% defined non-contributory pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experienced Medical Underwriter with exposure to protection or corporate environments.
• Good knowledge of medical underwriting principles, techniques, regulations, and guidelines.
• Awareness of the UK corporate risk market is beneficial.

Responsibilities

• Making medical underwriting decisions for life and income protection.
• Providing technical support and training to customers and team members.
• Ensuring compliance and governance across the underwriting processes.

Skills

Attention to detail

Risk assessment

Decision-making

Interpersonal skills

Communication

Education

CII Diploma in Underwriting or equivalent

Job description

Social network you want to login/join with:

Working hours: This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow successfully. To support our growth, we are looking for a Medical Underwriter with a passion for medicine and delivering exceptional customer service. In this role, you will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development. We offer opportunities such as supporting underwriters' training, mentoring, coaching, and participating in specialist roles like vulnerable customers and case clinics. Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs at interview.

What will you be doing?

• Making medical underwriting decisions for life and income protection within authority limits, aligned with Zurich’s underwriting philosophy.
• Providing technical medical underwriting support and guidance to customers and distributors, ensuring excellent customer service.
• Training and supporting team members, including administrative staff and junior underwriters.
• Staying updated with medical underwriting philosophy considering experience and market conditions.
• Enhancing process effectiveness and efficiency using best practices.
• Delivering against key business, team, and individual KPIs.
• Liaising with Medical Officers and reassurance companies.
• Maintaining external distributor relationships.
• Handling queries and referrals within authority limits, assessing risk and maintaining standards.
• Monitoring underwriting processes for improvements.
• Ensuring compliance and governance across the team.
• Sharing best practices and providing excellent service to customers and stakeholders.
• Contributing to a positive team culture with a ‘can-do’ attitude.
• Owning workload and supporting colleagues to meet team objectives.

Who are we looking for?

• An experienced Medical Underwriter with exposure to protection or corporate environments.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting principles, techniques, regulations, and guidelines.
• Strong risk assessment, judgment, and decision-making skills.
• Attention to detail and focus on quality.
• Excellent interpersonal, communication, and relationship-building skills.
• Passionate about customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent is preferred but not essential.

What will you get in return?

We offer a wide range of benefits, including a 12% defined non-contributory pension scheme, annual bonus, private medical insurance, and the option to buy or sell holiday days. Our benefits are flexible to suit individual needs. For more information, follow the link to our benefits page.

Who we are: Zurich aims to be a responsible and impactful global insurer. With over 55,000 employees across 170+ countries, we are committed to sustainability, wellbeing, diversity, and development. We foster a supportive environment where everyone can thrive and make a difference.

Our Culture: We value diversity and inclusion, ensuring all employees feel welcome and respected. We prioritize wellbeing and offer extensive training, volunteering, and community engagement opportunities. Our charitable arm, Zurich Community Trust, has awarded over £90 million to UK causes.

Join us to make a difference, be challenged, and enjoy your work. Love what you do. Work for us. #LI-Remote