Senior Medical Underwriter

Zurich Insurance Company; Dumfries; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading insurance company is seeking a Medical Underwriter to join their inclusive team. The role involves assessing underwriting applications, providing guidance, and ensuring compliance with high standards. Flexible working arrangements and numerous employee benefits are offered, promoting a supportive working culture.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experience in medical underwriting and corporate risk environment.
• Awareness of UK corporate risk market.
• Knowledge of underwriting principles and regulations.

Responsibilities

• Make medical underwriting decisions within authority limits.
• Provide technical support and training to team members.
• Ensure compliance and enhance process effectiveness.

Skills

Risk assessment

Decision-making

Customer service

Interpersonal skills

Attention to detail

Education

CII Diploma in Underwriting or equivalent

Job description

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Working hours: This role is available part-time, job-share, or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity:

Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow. We are looking for a Medical Underwriter with a passion for medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for members of new and existing Corporate schemes. Join a small, inclusive, and supportive Underwriting Team committed to your development. We offer opportunities to support training, mentoring, coaching, and specialist roles, including vulnerable customers and case clinics. Our employees often work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview.

What will you be doing?

• Make medical underwriting decisions for life and income protection within authority limits, aligned with Zurich’s underwriting philosophy.
• Provide technical medical underwriting support and guidance, ensuring excellent customer service.
• Support and train team members, including administrative staff and junior underwriters.
• Stay updated with medical underwriting philosophy considering experience and market conditions.
• Enhance process effectiveness and efficiency using best practices.
• Meet key business, team, and individual KPIs.
• Coordinate with Medical Officers and reassurance companies.
• Maintain external distributor relationships.
• Handle queries and referrals within authority limits, assessing risk and maintaining standards.
• Identify process improvement opportunities.
• Ensure compliance and robust governance.
• Share best practices and deliver exceptional service.
• Contribute to a positive team culture and support workload delivery.

Who are we looking for?

• An experienced medical underwriter with protection or corporate environment experience.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting principles, techniques, regulations, and guidelines.
• Strong risk assessment and decision-making skills.
• High attention to detail and quality focus.
• Excellent interpersonal skills and team contribution.
• Ability to build and maintain stakeholder relationships.
• Passionate about customer service and continuous improvement.
• Excellent communication skills.
• CII Diploma in Underwriting or equivalent preferred but not essential.

What will you get in return?

We offer a wide range of flexible employee benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are designed to fit your needs and lifestyle. For more information, follow the link provided.

Who we are:

Zurich aspires to be a responsible and impactful global insurer. With over 55,000 employees in more than 170 countries, we are committed to sustainability, well-being, diversity, and inclusion. We support our employees with training, development, volunteering, and charitable activities, including our Zurich Community Trust, which has awarded over £90 million in grants and volunteering support in the UK.

Our Culture:

We value community, diversity, and inclusion, ensuring everyone feels welcome and respected. We prioritize well-being and offer extensive support and development opportunities. Join us to make a difference, be challenged, and enjoy your work. #LI-Remote