Senior Medical Underwriter

Zurich Insurance Company; Canterbury; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance company is seeking a Medical Underwriter to assess applications and provide support within their underwriting team. This role offers flexibility, a range of benefits, and opportunities for professional development, catering to those passionate about protecting customer interests in a supportive environment.

Benefits

12% non-contributory pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experienced medical underwriter with protection or corporate environment experience.
• Knowledge of medical underwriting techniques, regulations, and guidelines.
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Make medical underwriting decisions for life and income protection.
• Train and support team members, including administrative staff.
• Improve processes and ensure compliance within the team.

Skills

Attention to detail

Communication

Risk assessment

Customer service

Education

CII Diploma in Underwriting or equivalent

Job description

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Working hours: This role is available part-time, job-share, or full-time basis. Our full-time hours are 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, started over 10 years ago and has continued to grow strongly. To support our growth, we are seeking a Medical Underwriter with a passion for medicine and delivering excellent customer service. You will assess life and income protection applications and make underwriting decisions for new and existing Corporate schemes. You will join a small, inclusive, and supportive Underwriting Team committed to your development, offering opportunities like training, mentoring, coaching, and specialist roles.

Many employees work flexibly, including part-time, flexible hours, job share, remote work, or compressed hours. Please discuss your flexibility needs during the interview process.

What will you be doing?

• Make medical underwriting decisions for life and income protection within authority limits, aligned with Zurich’s underwriting philosophy.
• Provide technical medical underwriting support and guidance, ensuring excellent customer service.
• Train and support team members, including administrative staff and junior underwriters.
• Stay updated with medical underwriting philosophy considering experience and market conditions.
• Improve processes using best practices.
• Deliver against key business, team, and individual KPIs.
• Collaborate with Medical Officers and reassurance companies.
• Maintain external distributor relationships.
• Handle queries and referrals within authority limits, assessing risk and maintaining standards.
• Identify opportunities for process improvement.
• Ensure compliance and governance across the team.
• Share best practices and contribute to a positive team culture.
• Provide outstanding service to customers and stakeholders.
• Own workload and support colleagues to meet team goals.

Who are we looking for?

• An experienced medical underwriter with protection or corporate environment experience.
• Some awareness of the UK corporate risk market.
• Knowledge of medical underwriting techniques, regulations, and guidelines.
• Ability to assess risk effectively with good judgment.
• Strong attention to detail and focus on quality.
• Excellent interpersonal and communication skills.
• Ability to build relationships with stakeholders.
• Passionate about customers and continuous improvement.
• CII Diploma in Underwriting or equivalent preferred.

What will you get in return?

We offer a wide range of benefits, including a 12% non-contributory pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are flexible to suit your needs. Learn more about our benefits on our website.

Who we are: Zurich aims to be a responsible and impactful global insurer. With over 55,000 employees in 170+ countries, we are committed to sustainability, wellbeing, diversity, and development. Join us to be part of something great.

Our Culture: We value diversity, inclusion, and community. We support our employees’ wellbeing and offer training, volunteering, and charitable activities. Our Zurich Community Trust has awarded over £90 million in grants and volunteering support in the UK.

Join us: Make a difference, be challenged, be inspired, and love what you do. Work for Zurich. #LI-Remote