Senior Medical Underwriter

Zurich Insurance Company; Fobbing; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Zurich Insurance Company is seeking an experienced Medical Underwriter to join their Corporate Risk team. In this role, you'll make critical underwriting decisions and support team members while embracing flexible working arrangements. You'll be part of a diverse and inclusive culture that prioritizes employee well-being and continuous improvement.

Benefits

12% pension scheme

Annual bonus

Private medical insurance

Flexible holiday options

Qualifications

• Experienced medical underwriter within a corporate risk environment.
• Knowledge of UK corporate risk market and medical underwriting regulations.
• Passion for customer service and continuous improvement.

Responsibilities

• Make medical underwriting decisions and provide technical support.
• Train and support team members, ensuring excellent customer service.
• Identify process improvements and maintain compliance standards.

Skills

Risk assessment

Decision-making

Interpersonal skills

Attention to detail

Customer service

Education

CII Diploma in Underwriting

Job description

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Working hours: This role is available part-time, job-share or full-time basis, with our full-time hours being 35 hours per week.

Location: We’re flexible, and home working contracts are available.

The opportunity: Are you an experienced Medical Underwriter looking for a new challenge? Zurich Corporate Risk, one of the fastest-growing group risk providers in the market, has been expanding for over 10 years. We are seeking a Medical Underwriter passionate about medicine and delivering exceptional customer service. You will assess life and income protection applications and make underwriting decisions for new and existing Corporate schemes. Join a supportive Underwriting Team committed to your development, offering opportunities such as training, mentoring, coaching, and specialist roles. We support flexible working arrangements to attract the best talent. Please discuss your flexibility needs at interview.

What will you be doing?

1. Make medical underwriting decisions for life and income protection within authority limits, aligned with Zurich's underwriting philosophy.
2. Provide technical medical underwriting support and guidance, ensuring excellent customer service.
3. Support and train team members, including administrative staff and junior underwriters.
4. Stay updated with medical underwriting practices considering market conditions.
5. Enhance process effectiveness and efficiency using best practices.
6. Meet key business, team, and individual KPIs.
7. Collaborate with Medical Officers and reassurance companies.
8. Maintain relationships with external distributors.
9. Handle queries and referrals within authority limits, analyzing risk and maintaining standards.
10. Identify process improvement opportunities.
11. Ensure compliance and governance within the team.
12. Share best practices and provide excellent service to customers and stakeholders.
13. Contribute to a positive team culture with a proactive attitude.
14. Own workload and support colleagues to meet team objectives.

Who are we looking for?

• Experienced medical underwriter with protection or corporate environment experience.
• Knowledge of the UK corporate risk market.
• Understanding of medical underwriting philosophies, techniques, regulations, and guidelines.
• Strong risk assessment and decision-making skills.
• Attention to detail and focus on quality.
• Excellent interpersonal and communication skills.
• Ability to build and maintain stakeholder relationships.
• Passion for customer service and continuous improvement.
• CII Diploma in Underwriting or equivalent (preferred but not essential).

What will you get in return?

We offer a wide range of benefits, including a 12% pension scheme, annual bonus, private medical insurance, and holiday options. Our benefits are flexible to suit individual needs. Learn more about our benefits through the provided link.

Who we are: Zurich aims to be a responsible, impactful global insurer, creating a brighter future for customers, employees, and the planet. With over 55,000 employees in more than 170 countries, we are a stable, long-standing industry leader committed to sustainability, well-being, diversity, and development.

Our Culture: We value community, diversity, and inclusion, striving to create a welcoming environment for all. We prioritize employee well-being and support community involvement through volunteering and charitable activities, including our Zurich Community Trust, which has donated over £90 million in the UK.

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us. #LI-Remote