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Customer Care Manager jobs in Grande-Bretagne

One Stop - Customer Service Assistant

One Stop

Wolverhampton
Sur place
GBP 18 000 - 24 000
Il y a 30+ jours
Je veux recevoir les dernières offres d’emploi de Customer Care Manager

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Glasgow
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GBP 20 000 - 24 000
Il y a 30+ jours

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GBP 40 000 - 60 000
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One Stop - Customer Service Assistant

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Sur place
GBP 20 000 - 24 000
Il y a 30+ jours

One Stop - Customer Service Assistant

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Ludlow
Sur place
GBP 20 000 - 25 000
Il y a 30+ jours
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One Stop - Customer Service Assistant

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Cambridge
Sur place
GBP 18 000 - 22 000
Il y a 30+ jours

One Stop - Customer Service Assistant

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Sur place
GBP 18 000 - 22 000
Il y a 30+ jours

One Stop - Customer Service Assistant

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England
Sur place
GBP 20 000 - 25 000
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HeadhuntersEntrez en contact avec des chasseurs de têtes pour postuler à des offres similaires

One Stop - Customer Service Assistant

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South Molton
Sur place
GBP 21 000 - 25 000
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One Stop - Customer Service Assistant

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Metropolitan Borough of Solihull
Sur place
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GBP 20 000 - 24 000
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One Stop - Customer Service Assistant

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Bicester
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GBP 20 000 - 25 000
Il y a 30+ jours

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Manchester
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GBP 20 000 - 25 000
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GBP 25 000 - 35 000
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One Stop - Customer Service Assistant

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Sur place
GBP 40 000 - 60 000
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Sur place
GBP 40 000 - 60 000
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Online Customer Support Assistant

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GBP 21 000 - 26 000
Il y a 30+ jours

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GBP 20 000 - 25 000
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Wigan
Sur place
GBP 26 000
Il y a 30+ jours

One Stop - Customer Service Assistant

One Stop

Blyth
Sur place
GBP 10 000 - 40 000
Il y a 30+ jours

One Stop - Customer Service Assistant

One Stop

Leicester
Sur place
GBP 18 000 - 25 000
Il y a 30+ jours

One Stop - Customer Service Assistant

One Stop

Salisbury
Sur place
GBP 18 000 - 22 000
Il y a 30+ jours

Customer Service Representative

William Hill

Harrogate
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GBP 20 000 - 25 000
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One Stop - Customer Service Assistant
One Stop
Wolverhampton
Sur place
GBP 18 000 - 24 000
Plein temps
Il y a 30+ jours

Résumé du poste

A retail convenience business in Wolverhampton seeks a dedicated Customer Service Assistant. The role involves providing outstanding customer service, stocking shelves, and maintaining the store's appearance. Candidates should thrive in a fast-paced environment and demonstrate excellent communication skills. This position offers various discounts and flexible working options.

Prestations

10% Discount in One Stop
Discount on Tesco products
Colleague Deals and Discounts
WeCare support service
Retirement Savings Plan

Qualifications

  • Experience in customer service roles is an advantage.
  • Ability to work in a fast-paced environment.
  • Must be willing to participate in background checks for Post Office duties.

Responsabilités

  • Provide excellent customer service and process payments.
  • Stock shelves and maintain store appearance.
  • Respond quickly to assistance calls.
  • Run shifts in absence of management.

Connaissances

Customer service
Communication
Teamwork
Attention to detail
Description du poste

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Client:

One Stop

Location:
Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ae8a66c7b365

Job Views:

26

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

One Stop • Wolverhampton • Apply by 19-May-2025 About the role What is in it for you

Job Description

We’re looking for a Customer Service Assistantto join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same.

You will plays an important role in the day-to-day operations ofour store activities byproviding excellent customer service,stocking shelves, processing payments and helping maintain the store’s appearance.

As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback.

With your guidance, your store will always remain a safe place to work and shop.

You will be Responsible For

  • I know my customers and serving them with passion and pride, giving great natural service.
  • I actively encourage customers to give feedback on their shopping trip through completing the ‘have your say’ survey.
  • I work across all areas of the store including, online, the tills, replenishment, vending and stock routines to ensure tasks are completed to meet the needs of our customers.
  • Putting into practice the training I have received to ensure we work all work safely.
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
  • Being knowledgeable about my stores performance, understanding the part I play and what we need to do together to deliver profit.
  • Being myself, living our values, making everyone feel welcome and always following our policies.
  • Ensuring I clock in and out at the start and end of my shift to ensure I am paid accurately for the hours I work.
  • I keep myself, my colleagues and customers safe by following the security procedures and wearing safety equipment where available.
  • I always follow the think 25 policy when serving age restricted products to all customers.
  • Responding quickly to assistance calls or interventions on self-service checkouts, explaining what you are doing to the customer.
  • I work in a clean, tidy and organised manner keeping aisles clear of congestion.
  • At certain times I may be responsible for running the shift in the absence of my Shift Leader and Store Manager.
  • I ensure I follow all the training I have received in order to keep the myself, others and the store safe and legal.
  • If this store has a Post Office Local, Your duties will include the day to day operations of the post office therefore youwill be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’
  • Flexible Working

    We know life looks a little different for each of us. That’s why at One Stop, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

    Core Purpose

    Serving our customers, communities and planet a little better every day.

    Values

    • Our customers are at the heart of everything we do

    • We treat each other how they like to be treated

    • We work together as one team

    • We make thing’s easier

    About us

    One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues.

    The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need.

    In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast.

    One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire).

    With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work.

    Please Note

    One Stop will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please

    At One Stop we value our colleagues just as much as our customers, and part of this is the benefits we offer:

  • 10% Discount in One Stop
  • 10% Discount Tesco & Tesco Cafe (increased to 15% on 4 weekly pay weekends) *
  • 20% Discount on F&F Clothing in Tesco Stores *
  • 10% discount at Tesco Mobile, including Colleague Deals which can be shared with friends & family
  • 20% off car, pet and home insurance at Tesco Bank *
  • Discounted eye care through Vision Express *
  • A range of discounts at Tesco Pharmacy such as 50% off health checks including flu jabs
  • Discounted Simply Health cash plan
  • Colleague Deals and Discounts, allowing access to exclusive savings with a variety of retailers, days out, gyms and much more
  • Save as you earn scheme annual invitation *
  • WeCare support service, offering a 24/7 online GP to colleagues & immediate family members, second opinions, mental health support service, get fit programme and much more at no cost to colleagues
  • Annual leave entitlement increases with length of service
  • Retirement Savings Plan
  • Life Assurance
  • Car Allowance (if applicable to job role)
  • Private Medical insurance (if applicable to job role)
  • Flexible working, we have many forms of flexible working like part-time, job shares, phased retirement, blended working, lifestyle breaks, fixed shift patterns and staggered shift patterns. This ensures we suit everyone’s needs as flexibility is important to us as it is to you.
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    * Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.

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