Account Manager jobs in United Arab Emirates

Oracle has the most comprehensive SaaS portfolio on the market. Our cloud technology is changing the way the world does business and were looking for a Cloud Sales Executive to drive success on our HR/Finance/Customer Experience team. We have phenomenal career opportunities for every experience level and celebrate a culture of support and learning. Create the future with us

Our dedicated sales executives are the crucial link between Oracle Cloud Applications and the customers who need our technology. With full agency over the accounts and deals in your territory youll build high-level connections influence business decisions and gain hands‑on experience in multiple sales areas.

• Performs outbound and inbound communication to SAAS Customers to sell additional services and solutions.
• Assists customer contacts with challenges and problems converting them into sales opportunities when possible.
• Maintains a working knowledge of the complete capabilities of SAASs services and of SaaSs internal operational processes
• Maintain an active pipeline of forecasted sales to meet monthly quota objectives while working through each opportunity with manager
• Works to improve overall customer satisfaction in assigned customer accounts
• Manages complex challenging and/or largest customers of any AEs on the same team
• Serves as the first line in the escalation path for customer satisfaction issues
• Has complete knowledge of SaaS products and services
• May mentor and coach lower level/new Account Executives while also attending to their personal job goals and responsibilities
• Liaises with Professional Services SC and Support organizations to resolve issues for customers.
• Escalates potential issues to manager when needed

• 3 years experience in business applications sales preferably in a software / technology Industry
• Strong applications background and understanding of software systems
• Strong background in selling software applications to Mid Market with knowledge of competing vendors in UAE region
• Excellent understanding of business applications - SAAS
• Advanced knowledge of Sales methodology
• Has well superior communication skills to execute complex sales transactions and to provide information and to clarity to any sales deals; or problem resolution situation.
• Conducts interactions with internal/external clients peers and management in a polished and highly professional manner
• Demonstrates excellent written and verbal communication skills
• BA/BS degree in business/related field or equivalent work experience.

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical life insurance and access to retirement planning
• An inclusive culture that celebrates what makes you unique

At Oracle we dont just respect differences celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds perspectives and abilities. Thats why were committed to creating a workplace where all kinds of people can do their best work. Its when everyones voice is heard and valued that were inspired to go beyond whats been done before. Level - IC2

Primary job duty is telephone sales of business applications software/solutions and related services to and maintain relationship with existing accounts. Manage sales through forecasting account resource allocation account strategy planning and post closure customer support. Develop solution proposals encompassing all aspects of the application. Participate in the development of a value proposition. Negotiate pricing and contractual agreement to close the sale. Identify and develop strategic alignment with key third party influencers.

Career Level - IC2

IC