Technical Account Manager - Cloud & ISV SMB (EMEA)

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading cloud service provider seeks a Technical Account Manager to enhance customer relationships and ensure optimal use of AWS services. The role involves guiding clients through cloud adoption, offering technical guidance, and ensuring operational health of their AWS environments. Ideal candidates should have technical engineering experience and familiarity with AWS. Join a dynamic team dedicated to customer success and innovation in cloud technology.

Qualifications

• Experience in cloud technology engagement.
• Technical engineering experience.
• Familiarity with AWS services and distributed systems.

Responsibilities

• Guide and advocate for customers within AWS.
• Ensure AWS environments are operationally healthy.
• Develop relationships to understand business needs.
• Drive technical discussions and manage risk.
• Consult with stakeholders from developers to executives.
• Collaborate with internal teams to enhance customer value.

Skills

Customer engagement

Technical guidance

Cloud technology expertise

Operational excellence

Tools

AWS Services

Cloud platforms

Job description

A leading cloud service provider seeks a Technical Account Manager to enhance customer relationships and ensure optimal use of AWS services. The role involves guiding clients through cloud adoption, offering technical guidance, and ensuring operational health of their AWS environments. Ideal candidates should have technical engineering experience and familiarity with AWS. Join a dynamic team dedicated to customer success and innovation in cloud technology.