Operations Manager jobs in United Arab Emirates
Content Operations Manager (Remote)
PULSE-MEDIA
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Majid Al Futtaim
Revenue Operations Manager
Procore Technologies, Inc
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Asico
Dubai Luxury Yacht Operations Manager
Acquera
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Unison Group
Retail Operations Manager - Motorcycles
Abdulla Al Masaood and Sons Group (AMS Group)
Lead Operations Manager - REMOTE
Jobgether
FC Operations Manager, UAE FC Operations
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FC Operations Manager, UAE FC Operations
Q-Express Documents Transport
Spa & Wellness Operations Manager
Sofitel
Business Development & Operations Manager - Braxtone Group
Qureos
Business Development & Operations Manager Braxtone Group
Qureos Inc
Global Strategy & Operations Manager
Airwallex
Strategy & Operations Manager, Licensing (Legal, Risk & Compliance Office)
Airwallex
Five-Star Spa Operations Manager
Hilton
Global Real Estate Investment Operations Manager
Nationwide Middle East Properties LLC
Senior Project Manager – Operational Transformation & Digitization
Dicetek LLC
Market Support Operation Manager (m/w/d)
Tiens
Car Rental Operations Manager
Job summary
A prominent car rental service in Dubai is seeking an experienced Operations Manager to oversee dispatch operations. Responsibilities include managing a team, ensuring timely vehicle allocation, and coordinating with maintenance and customer service. The ideal candidate has experience in the car rental industry, strong leadership skills, and the ability to maintain operational efficiency while ensuring customer satisfaction. This role offers an opportunity to work in a fast-paced environment with a focus on performance and compliance.
Qualifications
- Proven experience in a Dispatch Manager / Operations Manager role within the car rental industry.
- Strong hands-on experience in fleet management and vehicle operations.
- Excellent people-management and leadership skills.
- Ability to manage high-volume operations in a fast-paced environment.
- Strong problem-solving, coordination, and communication skills.
Responsibilities
- Oversee daily dispatch operations, ensuring timely vehicle allocation, delivery, and returns.
- Manage and lead dispatch officers, drivers, and ground staff.
- Coordinate closely with fleet, maintenance, and customer service teams.
- Ensure optimal fleet utilization and availability at all times.
- Monitor vehicle movement, availability, and downtime.
- Handle staff scheduling, performance monitoring, and on-ground discipline.
Skills
We are looking for a highly experienced Operations Manager to lead and manage our dispatch operations within the car rental business. This role is ideal for someone who understands the realities of ground operations, fleet movement, and staff coordination and knows how to keep everything running smoothly, even under pressure.
- Oversee daily dispatch operations, ensuring timely vehicle allocation, delivery, and returns
- Manage and lead dispatch officers, drivers, and ground staff
- Coordinate closely with fleet, maintenance, and customer service teams
- Ensure optimal fleet utilization and availability at all times
- Monitor vehicle movement, availability, and downtime
- Implement and improve dispatch processes, SOPs, and reporting
- Handle staff scheduling, performance monitoring, and on-ground discipline
- Ensure compliance with company policies, safety standards, and operational KPIs
- Proven experience in a Dispatch Manager / Operations Manager role within the car rental industry
- Strong hands-on experience in fleet management and vehicle operations
- Excellent people-management and leadership skills
- Ability to manage high-volume operations in a fast-paced environment
- Strong problem-solving, coordination, and communication skills
- Comfortable working closely with drivers, technicians, and operations teams
- Someone who understands the ground reality of car rental operations
- A practical leader who can manage staff firmly yet fairly
- A professional who can balance operational efficiency with customer satisfaction
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.