Customer Service Agent jobs in South Africa

Overview

Do you consider yourself curious and inquisitive, constantly asking why? A magician with words? A convincing presenter and compelling storyteller? A constant collector of interesting facts, stats, and findings? Both a logical, detail-obsessed planner, and an imaginative and innovative thinker?

If so, then you might be the strategic unicorn we are looking for to join our team as a Junior Communication Strategist.

1. Conduct research into industry trends, competitors, and target audiences.
2. Gather and organize research findings into insightful reports or presentations.
3. Analyze data and identify insights to inform strategic recommendations.
4. Assist in developing communication strategies.
5. Support senior strategists in client meetings and presentations.
6. Present strategies and recommendations to the internal team.
7. Ensure broader team alignment with strategic objectives, recommendations, and brand.
8. Work closely with team members to develop integrated, cohesive strategic and creative work.
9. Maintain excellence, ensuring consistency and attention to detail across all projects.

• Bachelor's degree (or equivalent) in strategic account management / strategic brand communication.
• 1 - 3 years of experience in crafting communication strategies, competitor reviews (agency experience preferred).
• A portfolio showcasing insightful strategic work.
• Proficiency in PowerPoint (Keynote experience preferred).
• An inquisitive strategic and creative thinker with exceptional communication skills.
• The ability to work in a collaborative team environment.
• A basic understanding of media channels, particularly digital and social communication trends and best practices.

• A natural storyteller.
• An independent, responsible go-getter who takes initiative.
• Capable of working independently.
• Meets deadlines.
• Highly detail-oriented.
• The ability to transform complex ideas into simple, understandable concepts.
• A presentation ninja capable of creating convincing, engaging, clear, and visually appealing presentations.

Why Join Us?

• The opportunity to collaborate with a fun, creative, brilliant, and award-winning team, producing work for a globally respected, iconic automotive brand.
• Gain experience across various channels, from traditional to digital media, working on diverse strategic projects across different industries within automotive.
• Grow under the mentorship of experienced strategists across all disciplines.
• Be part of a work environment where your voice and ideas matter (even the slightly weird ones).

Career Development: This role provides an excellent foundation for career growth, offering mentorship and hands-on experience to progress towards mid or senior strategist roles.