Digital Banking Service Consultant

Nedbank Private Wealth; Paarl; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services firm located in Paarl is looking for a Service Consultant to engage with clients regarding digital solutions and cash transactions. The role includes building strong relationships and ensuring compliance with policies while providing excellent client service. Ideal candidates will have a Higher Certificate in Banking Services and 1-2 years of experience in retail or banking services.

Qualifications

• 1 - 2 years Retail / Banking Client Service experience.
• 1-2 years foreign exchange experience.

Responsibilities

• Educate clients on digital solutions and self-service functionalities.
• Build and maintain client relationships and manage client requests.
• Process cash transactions and ensure compliance with risk policies.

Skills

Customer service principles

Problem solving skills

Relationship management

Adaptability

Continuous Learning

Education

Higher Certificate in Banking Services NQF Level 5

Diploma

Job description

A financial services firm located in Paarl is looking for a Service Consultant to engage with clients regarding digital solutions and cash transactions. The role includes building strong relationships and ensuring compliance with policies while providing excellent client service. Ideal candidates will have a Higher Certificate in Banking Services and 1-2 years of experience in retail or banking services.