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Quality Controller
Job summary
A technology-driven company in Johannesburg is seeking a Quality Controller to ensure that devices meet the highest standards before dispatch. The successful candidate will perform thorough inspections, functional tests, and compliance checks on devices. With a focus on precision and excellence, this role requires 2–3 years of experience in Quality Control or Device Testing and a qualification in Electronics or a related field. Join our team for the opportunity to make an impact through innovation and quality assurance.
Qualifications
- At least 2–3 years’ experience in Quality Control or Device Testing.
- Proficiency in troubleshooting hardware/software issues.
- Ability to follow Standard Operating Procedures (SOPs).
Responsibilities
- Perform thorough checks on devices before dispatch.
- Test hardware components and verify software functionality.
- Validate SIM connectivity and perform test transactions.
- Configure devices according to specifications.
- Detect and document faulty devices for corrective action.
- Ensure adherence to QC standards and maintain documentation.
Skills
Education
Location: Rosebank, Johannesburg
Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.
- Device Quality Inspection: Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.
- Functional Testing: Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.
- Connectivity & Transaction Testing: Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.
- Configuration & Setup: Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.
- Defect Identification & Reporting: Detect and document faulty devices, elevate issues, and track recurring problems for corrective action.
- Compliance & Documentation: Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.
- Collaboration & Continuous Improvement: Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.
- Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
- Efficiency: All devices tested within SLA timelines.
- Impact: Reduced merchant complaints and improved device reliability in the field.
- Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field.
- Experience: At least 2–3 years’ experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment.
- Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.