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German-Speaking Team Lead
Job summary
A global consulting firm is seeking a German-speaking Team Lead for its European Shared Services team in Sandton. In this hybrid role, you will lead a multilingual team that supports European offices, ensuring operational excellence and fostering a high-performance culture. Ideal candidates will have demonstrated leadership experience and strong problem-solving abilities. The position offers competitive salary and comprehensive benefits.
Benefits
Qualifications
- Fluent in German with minimum B2 level.
- Leadership experience in a client-focused environment.
- Proficient in Microsoft Office and collaboration platforms.
Responsibilities
- Lead and motivate a team of Senior Coordinators and Coordinators.
- Manage daily task allocation and team performance.
- Oversee HR-related processes such as performance reviews.
Skills
Tools
We’re supporting a global professional services firm in their search for a German-speaking Team Lead to join their European Shared Services (ESS) team based in Sandton (Hybrid).
This role offers the opportunity to lead a talented, multilingual team that provides operational support to European offices — including Ireland, Belgium, France, Switzerland, and Germany. You’ll play a key part in driving service excellence, ensuring smooth day-to-day operations, and fostering a collaborative, high-performance culture.
- Fluent German speaker (C1 preferred, minimum B2).
- Demonstrated leadership or supervisory experience in a fast-paced, client-focused environment.
- Excellent communication, organisational, and time-management skills.
- Strong problem-solving ability and the confidence to make decisions independently.
- Proficient in Microsoft Office and other collaboration platforms.
- Prior experience within a shared services or multinational environment will be an advantage.
- Lead and motivate a team of Senior Coordinators and Coordinators, ensuring high levels of productivity and service quality.
- Manage daily task allocation, workload planning, and team performance.
- Serve as the first point of contact for escalations, queries, and project coordination.
- Support recruitment, onboarding, and continuous training initiatives.
- Oversee HR-related processes such as performance reviews, return-to-work discussions, and probation tracking.
- Maintain proactive communication with global stakeholders using digital collaboration tools.
- Competitive salary and comprehensive benefits package.
- Medical aid, provident fund, life and disability cover.
- 20 days annual leave plus additional wellness and study leave options.
- Hybrid working arrangement.
Please note that only candidates who meet the above requirements will be considered. Should you not hear from us within 7 days, kindly consider your application unsuccessful.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.