Cabin Supervisor – Manage Housekeeping Staff and Guest Cabins

Mashreq Bank; South Africa; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cruise staffing company is seeking a detail-oriented Cabin Supervisor to oversee onboard housekeeping operations for passenger cabins on luxury ships. The role requires a minimum of 2-4 years of supervisory experience in housekeeping, preferably in the hospitality industry. The successful candidate will ensure high standards of cleanliness and maintain a positive guest experience. Benefits include a competitive tax-free salary, free accommodation, and medical insurance.

Benefits

Competitive tax-free salary

Free accommodation and meals onboard

Travel allowance

Medical insurance

International exposure

Qualifications

• Minimum 2-4 years of experience in housekeeping supervision.
• Previous shipboard experience is highly desirable but not mandatory.

Responsibilities

• Supervise daily operations of housekeeping staff assigned to guest cabins.
• Allocate duties and monitor performance of cabin attendants.
• Conduct regular inspections of cabins to ensure hygiene standards.
• Train and mentor housekeeping crew for operational excellence.
• Coordinate with other departments for seamless service.

Skills

Leadership

Interpersonal skills

Organizational skills

Hygiene standards knowledge

Multitasking ability

Fluency in English

Education

High school diploma or equivalent

Degree or diploma in hospitality management

Tools

Housekeeping tools and chemicals

Job description

Job Summary

Houston Skilled Consultancy is seeking a detail-oriented and disciplined Cabin Supervisor to oversee and manage onboard housekeeping operations for passenger cabins on luxury ships. The ideal candidate will ensure high standards of cleanliness, comfort, and hygiene are maintained, while leading a team of cabin attendants with professionalism and efficiency. This role plays a vital part in delivering an exceptional guest experience during their voyage.

Key Responsibilities

• Supervise daily operations of housekeeping staff assigned to guest cabins.

• Allocate duties, monitor performance, and ensure timely cleaning and restocking of all cabins.

• Conduct regular inspections of cabins to ensure company and hygiene standards are met.

• Train, mentor, and motivate housekeeping crew to maintain operational excellence.

• Coordinate with other departments such as Front Office and Maintenance for seamless service delivery.

• Handle guest requests, complaints, or feedback regarding cabin conditions promptly and professionally.

• Maintain inventory levels of cleaning supplies, linen, and guest amenities.

• Ensure compliance with onboard health, safety, and sanitation policies at all times.

• Submit performance reports and cabin condition logs to senior management.

Required Skills and Qualifications

• High school diploma or equivalent; a degree or diploma in hospitality management is preferred.

• Fluency in English (spoken and written); additional languages are a plus.

• Excellent leadership, interpersonal, and organizational skills.

• Ability to multitask, delegate tasks efficiently, and work under pressure.

• Strong understanding of hygiene standards and housekeeping operations.

• Good physical stamina to move around ship decks and stand for long periods.

Experience

• Minimum 2-4 years of experience in housekeeping supervision, preferably in the cruise, hotel, or hospitality industry.

• Previous shipboard experience is highly desirable but not mandatory.

Working Hours

• Rotational shifts with a 6 to 8-hour duty schedule, including weekends and holidays.

• Contract duration typically ranges from 6 to 9 months onboard, followed by leave periods.

Knowledge, Skills, and Abilities

• Knowledge of housekeeping tools, chemicals, and equipment.

• Understanding of maritime safety protocols and environmental regulations.

• Ability to lead multicultural teams with fairness and clarity.

• Customer-first mindset with attention to guest satisfaction and comfort.

• Quick problem-solving abilities with a sense of urgency.

Benefits

• Competitive tax-free salary and performance-based incentives.

• Free accommodation and meals onboard.

• Travel allowance and joining ticket covered.

• International exposure and career advancement opportunities.

• Medical insurance and emergency care coverage during the contract period.

• Certification and training provided as per international maritime standards.

Why Join Houston Skilled Consultancy?

Houston Skilled Consultancy offers a dynamic and diverse work environment on international cruise lines. We are known for our dedication to employee growth, safety, and work-life balance, even at sea. Be a part of a team that values professionalism, continuous learning, and excellence in guest services.

How to Apply

Interested candidates are encouraged to submit their updated CV, a passport-sized photograph, and valid seafarer documents (if available) to us
Or apply directly through our website.