Pnet is a leading online job board in South Africa dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the South African job market, we had a key role in facilitating millions of job placements across various sectors and industries.
We are proud to be part of The Stepstone Group, a global expert in job-tech platforms. Being part of a global team allows us to leverage cutting-edge technology, data, and industry expertise to enhance our services and continuously innovate our technology to meet the needs of the job market.
Join our team and you will be responsible for partnering with businesses to add value to and transform the way they hire talent.
The Customer Success consultant engages with Pnet customers to drive and accelerate their value realisation and to ensure business outcomes are being met through implementation and consumption of their purchased solutions. The Customer Success Consultant partners with the customer's Account Manager to drive mutual success and achieve overall customer satisfaction.
The Customer Success Consultant proactively engages with an assigned portfolio of customers, acting as a trusted advisor. They develop a deep understanding of customers’ recruitment and development strategy and business objectives to drive the use of the Pnet solutions. The Customer Success Consultant strives to drive high level customer value realisation.
Your Responsibilities
Qualifications
Our Commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.