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Jobs at Pnet in United States

Customer Success Architect — ERP & CRM Expert

Pnet

Johannesburg
On-site
ZAR 200,000 - 300,000
Today
Be an early applicant
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Customer Success Strategist

Pnet

Johannesburg
On-site
ZAR 200,000 - 300,000
Today
Be an early applicant
Customer Success Architect — ERP & CRM Expert
Pnet
Johannesburg
On-site
ZAR 200 000 - 300 000
Full time
Yesterday
Be an early applicant

Job summary

A leading technology solutions provider is seeking a Customer Success Consultant in Johannesburg, Gauteng. The role focuses on engaging with customers to ensure their success with purchased solutions, implementing effective account strategies, and monitoring customer satisfaction. Ideal candidates should have at least 3 years of customer management experience, strong MS Office skills, especially in Excel, and an understanding of ERP and CRM systems. This position offers the opportunity to build long-term relationships and advocate for customer needs.

Qualifications

  • At least 3 years of customer management experience.
  • Strong skills in MS Office, particularly Excel.
  • Understanding of ERP and CRM systems.

Responsibilities

  • Engage with customers to maximize their success with purchased solutions.
  • Implement account strategies and monitor customer satisfaction.
  • Build long-term relationships and advocate for customer needs.

Skills

Customer management experience
Strong skills in MS Office
Understanding of ERP systems
Understanding of CRM systems

Tools

MS Excel
Job description
A leading technology solutions provider is seeking a Customer Success Consultant in Johannesburg, Gauteng. The role focuses on engaging with customers to ensure their success with purchased solutions, implementing effective account strategies, and monitoring customer satisfaction. Ideal candidates should have at least 3 years of customer management experience, strong MS Office skills, especially in Excel, and an understanding of ERP and CRM systems. This position offers the opportunity to build long-term relationships and advocate for customer needs.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.