6

Jobs at Pnet in South Africa

Customer Success Strategist

Pnet

Johannesburg
On-site
ZAR 360,000 - 480,000
3 days ago
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Customer Success Consultant

Pnet

Johannesburg
On-site
ZAR 360,000 - 480,000
3 days ago
Be an early applicant

Commercial Growth & Operations Leader (Hybrid)

Pnet

Gauteng
Hybrid
ZAR 1,000,000 - 1,500,000
15 days ago

Commercial Operations Lead - Data-Driven Growth & Hybrid Work

Pnet

Gauteng
Hybrid
ZAR 1,000,000 - 1,500,000
15 days ago

Head Of Operations Linbro Park

Pnet

Gauteng
On-site
ZAR 500,000 - 600,000
30+ days ago
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Commercial Operations Lead - Data-Driven Growth & Hybrid Work

Pnet

Gauteng
Hybrid
ZAR 500,000 - 600,000
30+ days ago

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Customer Success Strategist
Pnet
Johannesburg
On-site
ZAR 360 000 - 480 000
Full time
4 days ago
Be an early applicant

Job summary

A leading technology solutions provider is looking for a Customer Success Consultant in Johannesburg, Gauteng, South Africa. The role involves engaging with customers to maximize their success with purchased solutions, implementing account strategies, and monitoring customer satisfaction. Ideal candidates should have at least 3 years of customer management experience and strong skills in MS Office, particularly Excel, along with an understanding of ERP and CRM systems. This position offers the opportunity to build long-term relationships and to advocate for customer needs.

Qualifications

  • A minimum of 3 years' customer management experience.
  • Excellent knowledge of the MS Office suite.
  • Intermediate to Expert level experience on Excel.
  • Knowledge of ERP / CRM Systems would be advantageous.

Responsibilities

  • Develop and implement account strategies and consumption plans.
  • Build trusted relationships with customers.
  • Monitor SLA performance and maintain high customer satisfaction.
  • Contribute to library of success plays and best practices.
  • Share industry trends and best practices with customers.

Skills

Customer management
Relationship building
Data management
Problem-solving
Communication

Education

Matric / Higher Certificate

Tools

MS Office suite
Excel
ERP Systems
CRM Systems
SAP
Job description
A leading technology solutions provider is looking for a Customer Success Consultant in Johannesburg, Gauteng, South Africa. The role involves engaging with customers to maximize their success with purchased solutions, implementing account strategies, and monitoring customer satisfaction. Ideal candidates should have at least 3 years of customer management experience and strong skills in MS Office, particularly Excel, along with an understanding of ERP and CRM systems. This position offers the opportunity to build long-term relationships and to advocate for customer needs.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.