Compliance Team Leader

The Legends Agency; Cape Town; On-site; ZAR 400,000 - 600,000; Full time

Job summary

A leading recruitment agency is seeking a Compliance Team Leader to oversee compliance management and ensure that all candidates adhere to relevant regulations. You will lead a dedicated team, manage CRM systems, and maintain high standards of compliance. Candidates should have at least 4 years of experience in healthcare recruitment and strong leadership skills. This role is crucial for delivering exceptional results in a dynamic environment.

Qualifications

• Minimum 4 years in healthcare recruitment focusing on compliance.
• Proven track record in leading and managing teams effectively.
• Evidence of high customer satisfaction in previous roles.

Responsibilities

• Manage daily compliance operations and contribute to strategic initiatives.
• Ensure compliance services meet all regulatory and internal standards.
• Manage and update the CRM system for candidate and client information.

Skills

Leading and managing teams

Customer satisfaction

Using CRM systems

Excellent communication skills

Technical proficiency in MS Office

Collaboration and teamwork

Strong organizational skills

Initiative and solutions-oriented

Resilience and work under pressure

Attention to detail

Tools

CRM systems (Eclipse)

MS Office

Adobe

Job description

Overview

Job Title: Compliance Team Leader
Location: South Africa

About Our Client:
Our client is a leading recruitment agency dedicated to providing exceptional staffing solutions to the NHS and private healthcare sectors across the UK. We specialize in temporary, contractual, and permanent placements across various nursing specialties, offering competitive pay rates and salaries.

Job Summary

The Compliance Team Leader will oversee a team responsible for managing all aspects of candidate compliance. This role includes supervising internal and external communications, ensuring the accurate receipt and upload of necessary documents into the company CRM system, and resolving compliance issues. The leader will ensure that all candidates adhere to relevant rules, regulations, and contractual obligations required by our clients, maintaining high compliance standards to effectively fulfil client needs. Full understanding of framework compliance across CCS and HTE. Clinical audits and compliance maintenance.

Responsibilities

• Assist in managing daily compliance operations and contribute to strategic initiatives aligning with overall compliance goals.
• Ensure compliance services meet all regulatory and internal standards to uphold the organization's commitment to adherence.
• Manage and update the CRM system for seamless tracking of candidate and client information.
• Verify that candidates possess necessary professional registrations and qualifications for their roles.
• Ensure candidates have required indemnity cover in accordance with industry regulations.
• Support candidates through background checks, fitness-to-work documentation, and mandatory training to ensure compliance.
• Keep relevant databases organized and up to date for efficient operations.
• Document all interactions with candidates, outside organizations, and recruiters in the CRM system.
• Ensure compliance tasks are completed within agreed timeframes to maintain efficiency.
• Take on tasks as needed to support organizational success, demonstrating flexibility.
• Prepare and present detailed reports on departmental activities within established timelines.
• Identify and escalate compliance issues to the Head of Compliance promptly for resolution.

Requirements

• Experience: Minimum 4 years in healthcare recruitment, focusing on compliance.
• Leadership: Proven track record in leading and managing teams effectively.
• Customer Satisfaction: Evidence of high customer satisfaction in previous roles.
• CRM Systems: Proficient in using CRM systems such as Eclipse
• Communication Skills: Excellent spoken and written English skills.
• Technical Skills: Strong proficiency in MS Office and Adobe.
• Motivational Skills: Ability to inspire and motivate teams.
• Teamwork: Collaborative approach to achieve shared objectives.
• Ownership & Prioritization: Strong organizational skills for managing workloads.
• Initiative & Solutions-Oriented: Ability to take initiative and develop practical solutions.
• Resilience: Work well under pressure while maintaining performance.
• Deadline-Oriented: Consistent in meeting deadlines.
• Reliability: Demonstrates a dependable and positive attitude.
• Goal-Oriented: Focused on achieving specific targets.
• Attention to Detail: Meticulous in reviewing and executing tasks.

If you are a motivated professional with a passion for compliance and delivering exceptional results we want to hear from you. Please submit your CV and a cover letter detailing your experience and why you're the ideal candidate for this role. ONLY APPLY IF YOU MEET THE REQUIREMENTS.

Our client is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.