Assistant Manager jobs in South Africa
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Assistant Housekeeping Manager
Job summary
A dynamic recruitment agency is seeking an Assistant Housekeeping Manager to oversee daily housekeeping operations. The candidate will supervise staff, ensure cleanliness standards, and support training and performance management. A minimum of 2–3 years’ experience in a supervisory role and strong leadership skills are essential. This position offers a chance to work in a vibrant hospitality environment.
Qualifications
- Minimum 2–3 years’ experience in a supervisory housekeeping role.
- Strong knowledge of cleaning procedures and health & safety requirements.
- Computer literacy is advantageous.
Responsibilities
- Supervise daily housekeeping operations including rooms and laundry.
- Conduct regular inspections of guest rooms and public areas.
- Assist in scheduling staff shifts and monitoring attendance.
- Support staff training and performance management.
- Ensure compliance with health, safety, and hygiene standards.
Skills
Education
Tools
The Assistant Housekeeping Manager supports the Housekeeping Manager in the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the required standards of cleanliness and presentation. He/she assists in supervising, training, and motivating staff while ensuring efficient and cost-effective operations.
- Supervise and coordinate daily housekeeping operations, including rooms and laundry.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness standards are maintained.
- Assist in scheduling staff shifts, allocating tasks, and monitoring attendance.
- Support staff training, coaching, and performance management.
- Monitor and maintain inventory levels of linen, cleaning supplies, and equipment.
- Report and follow up on maintenance issues with the relevant department.
- Ensure compliance with health, safety, and hygiene standards.
- Assist in budget control and cost management of supplies and labor.
- Handle guest requests, complaints, and special requirements in a professional manner.
- Conduct regular audits and prepare reports for the Housekeeping Manager.
- High school diploma (Grade 12) or equivalent required
- Diploma in Hospitality / Housekeeping Management advantageous.
- Minimum 2–3 years’ experience in a supervisory housekeeping role (hotel, lodge, or similar environment).
- Strong knowledge of cleaning procedures, chemicals, and health & safety requirements.
- Computer literacy (MS Office, PMS such as PAN or similar) advantageous.
- Strong leadership and people management skills.
- Excellent attention to detail and high standards.
- Good verbal and written communication skills.
- Problem-solving and decision-making ability.
- Well-organized with strong time management skills.
- Reliable, discreet, and guest-focused.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.