Work From Home jobs in Malaysia

This role is an exciting opportunity to join our client’s expanding Customer Service team. As a Customer Service Executive, you will be the first point of contact for customers, handling their inquiries and ensuring a smooth and positive experience. With structured training provided and a supportive team environment, you will gain valuable skills, career growth opportunities, and the stability of working with a multinational company.

• Manage customer inquiries through phone, email, and live chat.
• Provide accurate information regarding products and services.
• Assist with order processing, tracking, and after-sales support.
• Resolve customer complaints or elevate to relevant departments when necessary.
• Maintain service quality standards and customer satisfaction.

• Minimum qualification: SPM / UEC or equivalent
• Proficiency in Mandarin (spoken & written), with basic English communication skills.
• Fresh graduates are welcome – training will be provided.
• Strong communication skills and customer‑oriented mindset.
• Ability to work on rotational shifts (5‑day work week).
• Self‑motivated, reliable, and eager to learn.
• Willingness to work from home initially and relocate to Johor Bahru office in the future.

• Salary: RM3800 – RM4500 per month.
• Medical and dental coverage.
• 15 days annual leave.
• Structured training and career development opportunities.
• Employee engagement activities and a supportive work culture.
• Relocation allowance when moving to Johor Bahru office in the future.

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