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Full Time Retail Sales Assistant - MONTIGO @ Design Village Outlet Mall
Job summary
A retail outlet in Penang is seeking a Full Time Retail Sales Assistant to drive sales and provide excellent customer service. The ideal candidate should be fluent in English and Bahasa Malaysia, possess strong communication skills, and experience in retail is an added advantage. Responsibilities include maintaining store standards, assisting customers, and managing inventory. Additional benefits include ongoing training, a friendly work environment, and structured career progression.
Benefits
Qualifications
- Able to communicate fluently in English and Bahasa Malaysia.
- Previous retail working experience is an advantage.
- Strong communication and interpersonal skills.
Responsibilities
- Achieve and maintain in-store retail operations standards.
- Welcome customers and assist with product identification.
- Attend to customer inquiries and resolve complaints professionally.
- Learn and share brand and product knowledge.
- Oversee inventory updates and weekly restocking.
- Work 6 days a week, including weekends.
Skills
Tools
To be successful as a shop assistant, you should be customer-oriented, driven and passionate about driving sales and sharing the brand & product knowledge. Ultimately, an outstanding shop assistant should demonstrate effective communication skills and achieve exceptional customer service at all times.
Requirements
- Able to communicate fluently in English & Bahasa Malaysia (Mandarin/Tamil proficiency will be an added advantage).
- Able to adapt to using outlet POS system, credit card terminals.
- Have strong communication and interpersonal skills.
- Previous retail working experience will be an added advantage.
Responsibilities
- Achieve and maintain the best in-store retail operations standards.
- Welcome customers into the store & helping customers to identify and purchase products.
- Attend to customers’ enquiries & complaints and able to resolve with high professionalism.
- Learn and share brand & product knowledge with customers.
- Oversee weekly restocking & inventory updates.
- Work 6 days a week, able to work on weekends.
- EPF, SOCSO and EIS provided.
- Travel allowance provided.
- Medical claims for confirmed employees.
Additional Benefits
- On-the-Job ongoing training and professional development.
- Friendly and supportive working environment.
- Structured Career Progression and Job Promotion.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.