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Assistant Store Manager / Store Manager ( Sunway Carnival )
Job summary
A leading coffee shop chain in Penang is looking for an experienced Assistant Store Manager/Store Manager to oversee operations at Sunway Carnival. The role requires at least 6 years of experience in food and service operations, effective management skills, and a good command of English. Responsibilities include managing daily activities, ensuring brand representation, and training staff. Benefits include employee meals, paid leaves, medical insurance, and career advancement opportunities.
Benefits
Qualifications
- At least 6 years of experience in Food and Service Operations.
- Effective management skills and capability to manage subordinates.
Responsibilities
- Manage all operation-related activities proficiently.
- Ensure store image and brand representation.
- Control outlet budget and costs.
- Guide staff in upselling food and beverages.
- Attend guest requests and complaints.
Skills
Education
Tools
- Possess capability to lead, motivate and manage subordinates
- Good command of spoken English
- PC literate with knowledge in MS Office
- Min. Diploma/Degree in F&B management or any related fields
- At least 6 years of experience management in Food and Service Operations
Requirements
- Possess effective management skills
- Possess capability to lead, motivate and manage subordinates
- Good command of spoken English
- PC literate with knowledge in MS Office
- Min. Diploma/Degree in F&B management or any related fields
- At least 6 years of experience management in Food and Service Operations
Roles & Responsibilities
- Manage, direct and coordinate all operation-related activities in a proficient and pleasant method.
- Ensure overall store image is maintained and the brand is always well represented.
- Ensure that the outlet budget is strictly adhered to and that all costs are controlled including shop expense, cost of goods & cost of labour.
- Motivate, guide and train the staff in upselling the food and beverage items.
- Attend to guest requests and attend to guest complaints as required.
Benefits
- Employee meals & Beverage
- Paid leaves, Medical & Insurance
- Learning & Career Advancement
- Employee Discount
- Uniform provided
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.