Strategic Accounts Manager – Customer & Partner Growth

Emerald Horizon (Asia) Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A forward-thinking Malaysian company is seeking an Account Manager responsible for building and managing key customer relationships. The ideal candidate will identify opportunities, support commercial discussions, and manage accounts throughout the lifecycle. Strong interpersonal skills and the ability to multitask are essential. This role also involves collaborating with the Marketing team and preparing proposals. Additional performance-based incentives may be available based on contributions.

Benefits

Performance-based incentives

Qualifications

• Strong interpersonal skills to build and maintain long-term relationships.
• Ability to multitask, prioritize, and manage multiple accounts efficiently.
• Proactive, dependable, and comfortable in a fast-paced, resource-limited environment.

Responsibilities

• Identify and recruit potential customers and partners.
• Manage the full lifecycle of customer and partner accounts.
• Understand client needs and align them with organizational solutions.
• Support the preparation of proposals and other commercial documentation.
• Maintain accurate records of account status and sales activities.
• Prepare regular sales reports and forecasts.
• Support stakeholder engagement with regulatory bodies and partners.
• Collaborate with the Marketing team for consistent messaging.

Skills

Strong interpersonal skills

Ability to multitask

Relationship building

Job description

A forward-thinking Malaysian company is seeking an Account Manager responsible for building and managing key customer relationships. The ideal candidate will identify opportunities, support commercial discussions, and manage accounts throughout the lifecycle. Strong interpersonal skills and the ability to multitask are essential. This role also involves collaborating with the Marketing team and preparing proposals. Additional performance-based incentives may be available based on contributions.