Boutique Manager

Cortina Watch; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading luxury watch retailer in Kuala Lumpur is seeking a Boutique Manager to oversee daily operations and drive sales. The ideal candidate will have at least 5 years of retail management experience, a proven sales record, and strong leadership abilities. This full-time position offers a competitive salary, training programs, and generous staff discounts, providing an excellent opportunity for career advancement in a prestigious environment.

Benefits

Generous incentive & commission structure

Generous staff discount

Comprehensive medical insurance

Career development opportunities

Ongoing training and development

Healthy working environment

Qualifications

• Minimum 5 years' experience in a retail management role, preferably in luxury goods.
• Proven track record of exceeding sales targets and delivering exceptional customer service.
• Strong leadership and people management skills.

Responsibilities

• Manage all aspects of boutique operations, including staffing and inventory management.
• Lead and motivate a team of sales associates to deliver customer service.
• Develop and implement effective sales and marketing strategies.

Skills

Retail management experience

Sales target achievement

Leadership skills

Customer service expertise

Communication skills

Visual merchandising

Retail management software proficiency

Fluency in English

Job description

We are seeking an experienced Boutique Manager to join our dedicated team at Cortina Watch Sdn Bhd in Kuala Lumpur. As a Boutique Manager, you will be responsible for overseeing the day-to-day operations of our luxury watch boutique, ensuring exceptional customer service and driving sales to meet ambitious targets. This full-time role is an excellent opportunity for a talented retail professional to excel in a fast-paced, prestigious environment.

What you'll be doing

• Manage all aspects of boutique operations, including staffing, inventory management, and budgeting
• Lead and motivate a team of sales associates to deliver world-class customer service and maximise sales
• Develop and implement effective sales and marketing strategies to drive footfall and increase revenue
• Monitor and analyse boutique performance metrics to identify areas for improvement
• Ensure the boutique maintains the highest standards of visual merchandising and brand presentation
• Collaborate closely with the corporate team to align with broader business objectives
• Foster a positive, performance-driven culture within the boutique

What we're looking for

• Minimum 5 years' experience in a retail management role, preferably in the luxury goods or fashion industry
• Proven track record of exceeding sales targets and delivering exceptional customer service
• Strong leadership and people management skills, with the ability to motivate and develop a team
• Excellent communication and interpersonal skills, with the ability to build relationships with both customers and colleagues
• Keen eye for detail and a passion for visual merchandising and brand presentation
• Proficient in using retail management software and data analysis tools
• Fluency in English, with additional language skills an advantage

What we offer

At Cortina Watch Sdn Bhd, we pride ourselves on providing a supportive, collaborative, and dynamic working environment. In addition to a competitive salary, we offer a range of benefits including:

• Generous incentive & commission structure and performance bonus
• Generous staff discount on our luxury watch collections
• Comprehensive medical and surgical insurance coverage
• Opportunities for career development and progression
• Ongoing training and development programmes
• Good and healthy working environment

About us

Cortina Watch Sdn Bhd is a leading luxury watch retailer in Malaysia, with a reputation for excellence in customer service and an extensive portfolio of the world's finest watch brands. As a family-owned business with over 50 years of history, we are committed to providing our customers with an unparalleled shopping experience and maintaining our position as the preferred destination for luxury timepieces in the region.

If you are an ambitious, customer-focused retail professional who is ready to take the next step in your career, we encourage you to apply for this exciting Boutique Manager role with Cortina Watch Sdn Bhd. Apply now to be considered for this opportunity.