Quality Assurance Executive

Nestlé; Chembong; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading food and beverage company in Chembong seeks a Quality Assurance Executive to implement quality processes and manage complaints. You will enhance operational performance and ensure compliance with internal controls. The ideal candidate has a Bachelor's degree in Food Science, along with 2+ years in food manufacturing and strong leadership capabilities. This full-time position supports a collaborative environment where you can grow as a professional and make a meaningful impact.

Qualifications

• 2+ years of experience in Food Manufacturing.
• Good warehouse practices.
• Able to conduct training to all levels of staff.

Responsibilities

• Implement quality elements in the Inter Market Supply process.
• Manage all IMS related complaints effectively.
• Work with factories on damage stocks improvement.

Skills

Factory manufacturing experience related to quality

Good leadership skills

Reasonably good command of English

Ability to communicate with all levels of staff

Education

Bachelor’s Degree in Food Science or relevant background

Job description

Position Snapshot

Location: Chembong, Negeri Sembilan

Company: Nestlé Manufacturing (M) Sdn Bhd

Permanent – Full Time

Bachelor’s Degree in Food Science and any other relevant background

2+ years of experience and above in Food Manufacturing

Position Summary

Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestlé career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestlé, you are enabled and encouraged to grow not only as professionals, but also as people.

As a Quality Assurance Executive, you will bring permanent decision support to the Division head and to the managers of all key business functions. You will monitor, communicate and challenge the performance of the business and ensure proper internal control on all major & critical business processes.

A day in the life of...

• Implement quality elements in the process of Inter Market Supply on import of finished goods and export of semi-finished and finished goods into and from Nestlé Malaysia either at NDC/CFW and 3rd party warehouses.
• Build quality competency on all operation and loading staff who play a role in IMS activities (this includes Nestlé employees, 3rd party service providers and container liners).
• Manage and coordinate all IMS related complaints effectively (such as the use of IMS complaint forum) including investigation, possible root causes identification and implementation of preventive actions by the relevant stakeholders.
• Manage all IMS complaints effectively to ensure closure of complaints on agreed turnaround time (TAT).
• Work closely and actively with factories on damage stocks improvement related dented, torn and other defects noted on arrival of stocks at IMS warehouse.
• Participate actively in WOR with relevant stakeholders to discuss and share IMS related issues or topics.
• Work closely with Post Documentation Team to ensure timely signature on Certificate of Analysis and other technical documents required for export shipments.
• Participates in all IMS product brief to ensure all quality elements are included as part of product briefs to be complied by exporting markets.
• Actively participate in transportation trials related to shipments on new products to ensure all quality aspects are considered before proceeding to commercial shipments and trial reports are shared with all relevant stakeholders.

What Will Make You Successful

• Some factory manufacturing experience related to quality or supply chain quality.
• Reasonably good command of English.
• Good leadership to lead a team of multiple discipline staff to achieve a common goal.
• Able to communicate with all levels of staff.
• Able to conduct training to all levels of staff.
• Have a good mindset and understanding on preventive mode to avoid recurrence of problems/issues.
• Good warehouse practices.