Head of Quality Assurance

MYFutureJobs; Ampang Jaya Municipal Council; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading quality assurance firm is seeking a Head of Quality Assurance & Administration to oversee the Quality Assurance & Improvement Program in the Audit & Risk division. The candidate must have at least 7 years of audit experience with strong knowledge of audit standards and risk management. Responsibilities include managing audit reports, leading team development, and ensuring adherence to governance frameworks. This is an excellent opportunity for professionals aiming to make significant contributions in quality assurance and operational excellence.

Qualifications

• Minimum 7 years of audit experience, with at least 5 in a managerial role.
• Experience with professional services firms and/or industry exposure is advantageous.
• High integrity with strong emphasis on confidentiality.

Responsibilities

• Oversee the Quality Assurance & Improvement Program in accordance with standards.
• Review and validate audit and risk management reports.
• Prepare and consolidate reports for Board meetings.
• Manage team development and performance oversight.

Skills

Audit standards knowledge

Governance frameworks understanding

Risk management expertise

Leadership and people management

Excellent communication skills

Education

Bachelor’s Degree in Accounting, Business Administration, Information Systems, Law or related fields

Professional certifications (e.g., ACCA, CIMA, CIA, CISA)

Job description

Job Title: Head of Quality Assurance & Administration (Audit & Risk)

Location: Ampang, Selangor

Division: Audit & Risk

Reporting To: Chief Audit & Risk Officer

About the Role

We are seeking a highly experienced Head of Quality Assurance & Administration to oversee the Quality Assurance & Improvement Program (QAIP) within the Audit & Risk function. This role ensures that audit and risk activities are conducted in line with IIA Malaysia Standards, COSO ERM framework, and MS ISO requirements, while strengthening governance, compliance, and operational excellence.

Key Responsibilities

• Demonstrated experience in internal audit, including audit planning and administrative functions, with hands-on involvement in preparation for Quality Assessment Reviews (QAR) and sound knowledge of internal auditing standards.
• Oversee and ensure effective implementation of the Quality Assurance & Improvement Program (QAIP) in accordance with IIA Malaysia standards and MS ISO requirements
• Review and validate audit and risk management reports prior to finalisation and distribution
• Provide assurance on governance, compliance, policies, procedures, and internal controls
• Coordinate with external parties on Quality Management System (QMS) matters and promote QMS awareness within the division
• Support audit and risk transformation initiatives and continuous improvement plans
• Prepare and consolidate high-quality reports and presentation materials for Board and GEAR Committee meetings
• Lead the preparation and monitoring of the annual budget and divisional business plan
• Oversee administrative operations, KPI analysis, audit scheduling, and official communications
• Manage team development, training plans, and performance oversight
• Perform ad-hoc duties as assigned by senior management

Requirements

Education & Qualifications

• Bachelor’s Degree in Accounting, Business Administration, Information Systems, Law, or related fields
• Professional certifications such as ACCA, CIMA, CIA, or CISA are an added advantage

Experience

• Minimum 7 years of audit experience, with at least 5 years in a managerial or leadership role
• Experience from professional services firms (e.g. Big 4) and/or industry exposure is highly advantageous

Knowledge & Skills

• Strong knowledge of audit standards, governance frameworks, risk management, and internal controls
• Proven leadership and people management capabilities
• High integrity with strong emphasis on confidentiality and information security
• Excellent communication, presentation, and stakeholder management skills