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Transition / Finance Project Manager (BPO or SSC)
Job summary
A prominent recruitment firm is seeking an experienced Transformation & Transition Manager in Malaysia to lead end-to-end transition activities. The role requires a strong background in accounting or finance, project management skills, and experience in a SSC or BPO environment. This permanent position offers a competitive salary and opportunities for professional growth.
Benefits
Qualifications
- Experience in SSC or BPO work environment.
- Proven expertise managing transformation and transition projects.
- Familiarity with the technology and telecoms industry.
Responsibilities
- Lead end-to-end transition activities from planning to service delivery.
- Develop and manage transition plans encompassing people, processes, systems, and governance.
- Design and execute transformation strategies to drive innovation and efficiency.
Skills
Education
- WFH Flexibility
- Great Career Progression
Our client is a large organisation within the technology and finance sector, known for its global presence and innovative solutions. They are committed to fostering professional growth and delivering exceptional services to clients.
Your main job duties will include;
- Lead end-to-end transition activities from planning to service delivery, ensuring operational readiness and smooth knowledge transfer.
- Develop and manage transition plans encompassing people, processes, systems, and governance frameworks.
- Ensure adherence to SLAs, KPIs, and contractual requirements during transition and transformation phases.
- Design and execute transformation strategies to drive innovation, efficiency, and cost savings.
- Implement continuous improvement and digitalization initiatives across business functions.
- Manage large-scale transformation programs using structured methodologies such as Lean Six Sigma, Agile, or PMP.
- Identify and mitigate project risks while ensuring alignment with business objectives.
- Build and maintain strong stakeholder relationships across internal teams, clients, and suppliers.
- Facilitate governance meetings, workshops, and executive briefings to support change management.
- Act as a change leader, promoting adoption of new processes and systems with clarity and empathy.
A successful Transformation & Transition Manager should have:
- A strong educational background in accounting, finance, or a related field.
- Experience in SSC or BPO work environment
- Proven expertise managing transformation and transition projects.
- Familiarity with the technology and telecoms industry.
- Excellent project management and organizational skills.
- Strong analytical and problem-solving abilities.
- The ability to communicate effectively with stakeholders at all levels.
- Competitive annual salary
- Opportunity to work in a large organisation
- A permanent position offering job stability and growth potential.
This is an exciting opportunity for an experienced Transformation & Transition Manager to make a significant impact in their field. Apply now!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.