Repair & Test Supervisor

Supermicro; Kulai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company in Johor, Malaysia seeks a Repair & Test Supervisor to oversee and manage operations. The ideal candidate has over 5 years of experience in RMA repair, strong problem-solving abilities, and team leadership skills. You will be responsible for ensuring technical excellence and efficient project execution while effectively communicating with team members and stakeholders. Strong knowledge of quality control standards is essential, and proficiency in multiple languages is a plus.

Qualifications

• 5+ years of experience in RMA repair or computer manufacturing.
• Ideally candidates should have supervisory experience managing a team.
• Strong knowledge of safety regulations in electronics manufacturing.

Responsibilities

• Manage repair & testing operations ensuring technical excellence.
• Lead, coach and motivate repair & test teams.
• Identify and resolve technical problems quickly and effectively.

Skills

Technical Knowledge

Project Management

Communication Skills

Problem-Solving Skills

People Management

Education

Bachelor's degree in Electrical Engineering

Master's degree or advanced certificates

Job description

Overview

Job Req ID: 27635

As a Repair & Test Supervisor, you will oversee and manage repair & testing operations, ensuring technical excellence, efficient project execution and effective team leadership. This role requires a strong understanding of equipment maintenance, robust problem-solving abilities and excellent communication skills to drive high standards in all work completed.

Responsibilities

• Technical Knowledge: Possess an in-depth understanding of relevant equipment and systems, including the ability to maintain, repair and troubleshoot technical problems effectively.
• Project Management: Efficiently manage multiple maintenance projects, ensuring timely completion, effective resource utilization and accurate tracking of project progress.
• Communication Skills: Communicate clearly and effectively with team members, vendors and cuistomers by providing precise instructions and explanations for technical issues.
• Problem-Solving Skills: Identify and resolve problems quickly and effectively, analyzing issues thoroughly to develop and implement robust implementation strategies.
• People Management: Lead, coach and motivate repair & test teams to ensure high standards of work quality and productivity are consistently met.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering or related technical field is highly preferred. A master's degree or advanced certificates (e.g., PMP, Lean Six Sigma) would be a significant advantage. Candidate who have certificate or diploma related to this field with 5 years of experience in RMA will be considered.
• Ideally candidates have minimum 5 years of experience in Return Merchandise Authorization (RMA) repair or computer manufacturing. Advantage to candidates who have proven experience (2-3 years) in supervisory or team lead role, specifically managing a team of technicians in a repair, test or motherboard environment.
• Strong understanding of quality control standards (e.g., ISO9001) and their application in repair and testing operations.
• Strong knowledge of safety regulations and best practices in an electronics or manufacturing environment.
• Demonstrated ability to effectively communicate and collaborate with cross-functional stakeholders (e.g., Engineering, Production, Customer Service).
• Strong communication skills in English and Bahasa Malaysia. As the role engages with stakeholders in Taiwan, familiarity with Taiwanese business culture is valuable. Proficiency in multiple languages will be considered an advantage.
• Strong knowledge of computers or electronic components and devices is a plus.
• Experience in managing relationships with external vendors or suppliers for parts, tools or services is an advantage.

Salary Range

Salary Range: Not specified

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.