Operation-Jobs in Malaysia

Fewer than 10 applicants. Your chances are good!

Posted5 days ago • Closing13 Jul 2025

Fewer than 10 applicants. Your chances are good!

Requirements

• Fresh graduate are welcome to apply (with minimum SPM)
• Available to join 16 June 2025
• Must able to communicate in English & Mandarin
• Mandarin speakers are welcome to apply
• MBBS holders are welcome

Responsibility

• Handle customer inquiries (medical, hospital, clinics-related) over the Voice (Inbound call) and Non-voice (Email, Livechat & WhatsApp) channel
• Obtain all necessary information, check on systems and align with customer needs
• Checking the availability, arranging and scheduling appointments according to doctor/specialist availability
• Assist customers with essential guidance and accurate information (medical-related)
• Serves as the frontline liaison between healthcare providers and patients
• Ensuring smooth communication and facilitating the delivery of high-quality care
• Handling general inquiries, scheduling appointments, and providing information about medical services and policies
• Middle person in charge between patient and hospital

Working timing

• Monday to Sunday - 8am to 8pm (Operation timing)
• 9 working hours perday (including lunch hours)
• 5 Working days (2 Off days - depends on schedule)

Working Location

Salary Package

• Base pay: RM3000.00 - RM3200.00
• KPI allowance: up to RM500.00/month
• Attendance allowance: RM100.00/month

Additional Benefits

• Annual Increment (Performance-based)
• Annual Bonus (Performance-based)
• OT allowance (If applicable)
• Shift allowance (If applicable)
• Training and proper guidance will be provided

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Training Provided
• Performance Bonus
• Overtime Pay

Communication Skills Problem-Solving Skills Interpersonal Skills Fluent English Fluent Mandarin Multitasking Customer Service

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