Technician - Engineering (BHS Operations - CCR)

Malaysia Airports; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading airport services provider in Malaysia is looking for a Technician for BHS Operations. The successful candidate will execute timely operational tasks, conduct daily monitoring of Baggage Handling Systems, and ensure service performance aligns with specified standards. This role includes responding to ground requests and assisting technical officers on maintenance issues. The position emphasizes reliability and cost optimization in operations, making it vital for efficient facility services.

Responsibilities

• Execute timely operation works per specified standards.
• Perform daily Baggage Handling System (BHS) operations.
• Assist on customer satisfaction survey for BHS services.
• Respond to ground handlers' requests.
• Inform Technical Officer about BHS operation abnormalities.
• Ensure performance of support service staff.

Job description

Technician - Engineering (BHS Operations - CCR)

Execute timely the operation works and ensuring the works done are accordingly to the specified operation standards, best practices and quality so as to ensure the serviceability and reliability of facilities as well as operational efficiency and cost optimization.

ESSENTIAL POSITION FUNCTIONS

• Perform daily Baggage Handling System (BHS) Operation Center from the Operation Monitoring Terminal (OMT) and Information Monitoring Terminal (IMT).
• Assist on Internal Customer Satisfaction Survey in order to get customer’s feedback on BHS services
• Respond on ground handlers /Feedback/Request.
• Inform any abnormality with regards to BHS operation to the duty Technical Officer.
• Ensure support service staff performance at the required level as per contract.
• Assist BHS Operation Technical Officer in any operation and maintenance related matter.