Office jobs in Malaysia

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Buyer– Operational Sourcing – (Cantonese) Speakers

In this role, you need a validated understanding in indirect sourcing, contract management and e‑sourcing! We need you to compromise with the vendor in line with the relevant client policies and procedures to ensure goods/services are delivered to client expectations and in compliance with any relevant laws and regulations!

You will rate and handle performance of suppliers, ensure supplier performance of all contracts.

Your role will be an individual contributor role and maintaining global suppliers.

You will be encouraged to collaborate closely with the customers to understand their requirements and close them in the given time frame.

• Negotiate and amend vendor contracts.
• Handle extensions and renewals of vendor contracts.
• Work on statements of work/ Sub agreements/ call‑offs wherever required.
• Strategize and negotiate actively with suppliers and scout for better suppliers.
• Participate periodically in reviews with Regional commodity managers to ensure strategies are aligned and pipeline activity is proceeding.
• Carry out all reporting requirements accurately and within the specified time scales.
• Update / build SOP and process maps requirements.
• Apply standard etiquette when presenting – introductions, requesting vs demanding, communicate reasons/impacts for requests, connect with suppliers and partners what to expect, expressing thanks.
• Engage with the audience and end in mind, focusing on importance, relevance, engagement, direction, anticipating questions and answering upfront.
• Develop appropriate Supplier Management tools and processes and guide the business through the execution and use of those guides.
• Ensure contracts are fully addressed and appropriate, in terms of the requirements and commercial terms. Reduce ambiguity in contracts.
• Define clear contract results/critical metrics/SLAs and processes to engage and pay; specify what should not be in a contract.
• Evaluate sourcing levers for all projects – supply market leverage, supply base restructuring, value added relationships, design/specification optimisation, total cost management, process effectiveness & compliance.
• Work with Business to confirm risk assessment results match the engagement and ensure appropriate supplier qualification procedures have been completed; enable appropriate briefing to legal; don’t award contracts until risk management activities have been completed.
• Substantial work experience in a sourcing role, preferably with indirect services experience.
• Validated understanding of Sourcing & Procurement activities and build sophisticated business‑related reports for day‑to‑day activity.
• Strong customer‑centric focus, relationship management with key partners, persuasive, negotiating, proactive and can‑do demeanor a must.
• Knowledge of process, policies and procedures (WHAT, WHERE, WHO, HOW) including the ‘WHY’ there are in place. Compliance to requirements.
• Differentiate between commercial and legal terms.
• Listen to understand.

• Substantial work experience in a sourcing role, preferably with indirect services experience.
• Validated understanding of Sourcing & Procurement activities and build sophisticated business‑related reports for day‑to‑day activity.
• Strong customer‑centric focus, relationship management with key partners, persuasive, negotiating, proactive and can‑do demeanor a must.
• Knowledge of process, policies and procedures (WHAT, WHERE, WHO, HOW) including the ‘WHY’ there are in place. Compliance to requirements.
• Differentiate between commercial and legal terms.
• Listen to understand.

• Excellent verbal communication in Cantonese and written Mandarin skills, the ability to read and interpret documents such as standard operating procedures, speaks efficient and informatively and respond to customers over the phone, email or by chat.
• Good command of MS Office Tools (i.e. Excel, PowerPoint).
• Good communication and analytical skills.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, YouTube, and Facebook.