Director of Quick Commerce (QC) Analytics

foodpanda Malaysia Sdn Bhd (Corporate Office); Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading delivery service company in Kuala Lumpur is seeking a Director of Quick Commerce Analytics to lead a high-performing team and implement data strategies that drive customer experience and growth. The ideal candidate has over 10 years of experience in tech or retail, with a strong background in data modeling and analytics leadership. This role offers a dynamic working environment with numerous professional development opportunities.

Benefits

Free food

Health and dental insurance

Learning and development opportunities

Qualifications

• 10+ years of experience in tech, consulting, retail or similar industry.
• 3+ years leading analytics teams.
• Experience in quick commerce, retail, or CPG is a plus.

Responsibilities

• Build and mentor a team of data analysts.
• Implement a robust data & metrics strategy for quick commerce.
• Collaborate with senior leaders to define analytics priorities.

Skills

Data Modeling

SQL

Forecasting

Influencing skills

Education

Advanced degree in a quantitative field

Job description

Director of Quick Commerce (QC) Analytics

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We are seeking a highly motivatedDirector, Quick Commerce (QC) Analytics, to be responsible for leveraging data, advanced modeling, and experimentation to inform strategic priorities, enhancing customer experience, and driving growth/profitability. Reporting directly to the Senior Director of Data and Analytics, and working closely with the VP of Quick Commerce, this role will lead a team focused on creating impact with data across the entire QC value chain, including commercial, operations, partnerships, merchandising, revenue, and special projects.

Responsibilities

• Team Leadership: Build, mentor, and inspire a cohesive team of top-performing data analysts. Create a culture that emphasizes continuous learning, effective communications and the delivery of consistently high quality work products.
• QC Data Strategy: Implement a robust data & metrics strategy for quick commerce, backed by intuitive self-service analytics capabilities.
• Prioritization: Prioritize initiatives on the basis of well-defined principles for potential impact on business outcomes. Ensure the team is focused on the highest-value work.
• Stakeholder Collaboration & Data Advocacy: Collaborate with senior leaders to define analytics priorities and tailor solutions that address strategic challenges. Communicate complex analytics insights effectively to stakeholders, enabling data-informed decision-making across levels.
• Rigor: Review and elevate the work products of the team - advanced data models, storyboarded decks, dashboards.

What you need to be successful

• Advanced degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Computer Science, Engineering).
• Around 10 years or more of experience in tech, consulting, retail or similar industry, with at least 3+ years leading analytics teams. Experience in quick commerce, retail, or CPG is a plus.
• Strong technical foundations in SQL/Data Modeling/Forecasting.
• Excellent influencing skills, with experience presenting storyboarded insights and strategic recommendations to senior stakeholders and executives.
• Proven leadership experience, including managing and developing teams.
• Experience working in a fast-paced, international environment.

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia into one organization, to better unlock synergies and accelerate growth.

A new unified Data & Analytics team is a part of this transformation, with the mandate to elevate talent density, standardize methods and tools and elevate the decision-making culture in our business.

What's in it for you

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!