Laboratory ofertas em Malásia

• Ensure adherence to the “Sales order on-hold process” to credit policy, procedures, and obtain approval according to MoA.
• Perform Credit Risk Assessment for ad-hoc/annual review and new customer applications.
• Ensure credit line is extended with approval according to MoA and compliance with company credit policy.
• Flag High-Risk Accounts: Identify high-risk accounts early and take proactive measures to mitigate the risk of non-payment, including adjusting credit limits and payment terms.
• Maintain Records: Keep accurate and up-to-date records of all customer communications, payment agreements, and credit-related documents.
• Follow up on delinquent accounts to ensure timely payments or payment arrangements.
• Escalate collection efforts when necessary, collaborating with solicitors including customer legal action, sales supply agreement, etc. Assist in preparing accounts for external collection agencies (“Experian”) or legal proceedings (KY Soo Solicitors).
• Ensure customer account information is well maintained and updated, such as changes in email address, billing address, etc.
• Identify and resolve discrepancies or issues related to customer accounts (e.g., missing payments, incorrect charges, or disputes).
• Daily and monthly reporting such as Sales report, Sales scrap summary, legal expense summary, etc.
• Ensure that invoices validated by IRB (MyInvois) are accurate and sent out promptly.
• Generate and oversee the resolution of disputes, credit memos (including sales rebate), and refunds, ensuring that these are handled in a timely and accurate manner.

• SPM / STPM / LCCI qualification or equivalent.
• Degree and above or Professional qualification.
• 3 years prior experience in a similar task.
• Good understanding of credit policies, collection practices, and risk management.
• Proficient in Accounting software and Microsoft Office.
• Knowledge in SAP software is an added advantage.
• The capacity to work autonomously and self-manage.
• Valuable time management and prioritization skills.
• Good interpersonal and communication skills.
• Able to work independently and in a team environment.
• Willingness to learn new skills and competencies.
• Strong attention to detail and ability to manage multiple accounts.

Sika was first established in Malaysia in 1989 and full operations commenced in 1991 through its wholly-owned subsidiary, Sika Kimia Sdn Bhd, with the completion of its local head office and production plant in Nilai, Negeri Sembilan. Since then, the company has gained a leading position in the country with the acceptance and endorsement of its products for construction and industrial applications by local and international proponents.

In the Construction sector, our business activities cover the full spectrum of project types ranging from infrastructural development to buildings, from institutional facilities to manufacturing plants. We service our direct customers – concrete producers, contractors, and distributors – and stay close to them through our central sales & marketing office in Petaling Jaya and a network of sales offices in Penang, Johor Bahru, Kuantan, Kuching, and Kota Kinabalu. In 2014 our presence in the Malaysian construction continued to grow when our Ipoh Plant was built and running to meet customer demands.

In Malaysia, our Industry Division is the clear market leader in the automotive glass replacement sector (AGR) and the “Sikaflex” brand is instantly recognized as a mark for quality, reliability, and performance. In the automotive OEM sector, we are the approved supplier to top German car markets such as Mercedes Benz and BMW. Meanwhile, Sika leads the field in total bonding, sealing, damping, reinforcing, and protection solutions for bus, truck, and rail vehicle manufacturing, and for the assembly of appliances, industrial equipment, and building components.

Sika Kimia Sdn Bhd currently employs more than 340 people in Sales & Marketing, Technical Service, Finance, HR & Administration, Laboratory, Production, Purchasing, Customer Service, and Warehouse.