Medical Assistant, Clinic

UiTM Holdings; Shah Alam; On-site; MYR 20,000 - 100,000; Full time

Job summary

A private healthcare provider in Shah Alam is seeking qualified nursing staff to provide comprehensive care to patients from registration to discharge. The ideal candidate will possess a Diploma in Nursing Science or Medical Assistant and be registered with the appropriate Malaysian boards. Key responsibilities include assisting physicians, ensuring clinic cleanliness, monitoring equipment, and providing patient comfort and safety. This position offers a chance to contribute to a compassionate healthcare environment.

Qualifications

• Qualified SRN / MA with a minimum Diploma in Nursing Science or Diploma in Medical Assistant.
• Registered with the Malaysian Nursing Board or Medical Assistant Board.
• Must have a valid Annual Practicing Certificate (APC).

Responsibilities

• Provide nursing care from registration to discharge.
• Set up and monitor medical equipment before clinic sessions.
• Assist and chaperone physicians in the clinic.
• Ensure clinic cleanliness and patient safety.

Skills

Patient care

Communication

Team collaboration

Education

Diploma in Nursing Science

Diploma in Medical Assistant

Job description

Overview

• Provide services in UiTM Private Healthcare Sdn Bhd (known as UiTM Private Specialist Centre), a subsidiary of UiTM Holdings Sdn Bhd.
• Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self‑care skills; answering questions.
• Assures high quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing and other governing agency regulations.
• Resolves patient problems and needs by utilizing multidisciplinary team strategies.
• Documents patient care services by charting in patient and department records.
• Maintains a cooperative and good relationship among healthcare teams by communicating information; responding to requests; building rapport; and participating in team problem‑solving methods.
• Daily / shift reporting to the Head Nurse of the unit such as patient progress, staffing issues, customer feedback, biomedical equipment, and disposable inventory by the Team Leader of the day/shift.
• Works collaboratively with other departments/units for the company’s activities/programs when needed.

Duties and Responsibilities at Clinic Unit

• Provide nursing care to patients from the point of registration till discharge from the specialist clinic.
• Ensure the medical folders are ready for the clinic session with laboratory results are ready as required.
• Set up and monitor medical equipment & devices such as patient monitors, oxygen delivery devices, and cannulation before clinic sessions.
• Assist patient to Preliminary Room for vital sign check, height, and weight measurement after registration before consultant review in the clinic.
• Assist and chaperone physicians in the clinic or provision of patient care.
• Carry out treatment plan as ordered by consultant in charge including medication prescribed and investigation required.
• Perform nursing procedures as written in Standard Operating Procedure (SOP) and Work Instruction (WI).
• Carry out preparation for the patient prior to procedure including cannulation and blood taking and provide management of care for post‑procedure.
• Responsible for sending patients to treatment units, investigation laboratories, operating theatres, or other areas and maintaining patient safety.
• Collect and handle specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
• Responsible for disposable items and medication charges in HIS.
• Key in the appointment given by the consultant in the Health Information System correctly and ensure the appointment card is given to the patient accordingly.
• Responsible for informing the Head Nurse in Charge if there are any changes or cancellations of the clinic.
• Ensure clinic cleanliness and safe environment.
• Stock or issue medical supplies, such as dressing packs or treatment trays.
• Maintain an inventory of supplies including disposable items and medication.
• Do various tasks, such as assisting with set up and maintenance of traction equipment, cleaning, or sterilizing equipment, and maintaining and repairing equipment.
• Ensure all biomedical equipment’s inventory is updated and ensure biomedical devices are switched off before clinic closing.
• Responsible for informing of any lost or damaged equipment/instrument to the Head Nurse In charge.

Requirements

• Qualified SRN / MA with minimum Diploma in Nursing Science / Diploma in Medical Assistant and registered with the Malaysian Nursing Board / Medical Assistant Board.
• Must have a valid Annual Practicing Certificate (APC).

How to apply

Candidates who meet the above requirements and qualifications must email a complete resume/CV containing personal information, the highest academic qualifications (including a copy of the relevant certificates), expected salary, and a passport‑size photo to ******@uitmpsc.com.my

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